From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered the ECU for my Toyota Corolla but it took almost a month to receive it. Otherwise, it worked
It didn't fix my issues and I believe the immobilizer was not deleted so won't start with my key...
Had to order two modules. Your site can't process two VINs on same order. This caused delays on the order. We were unable to properly install 2nd module because you sent us improper instructions for our push-start vehicle.
We had to resend module with old module for cloning. This took more time and money.
Received my ECM it was in perfect condition. Awesome customer service.
I must say I was a little hesitant about ordering thus on-line but after I replaced the pcm and reconnected the battery. The jeep fired right up. It was a huge relief and honestly I feel like it's just running better than it was before. Now it did take about a week to receive which was a little long but they were sending almost daily updates on what step of the process the pcm was on. I will be using flag ship one again for any future issues with my vehicles.
Great alternative to a new unit. Best part is their warranty. I've purchased 2 from here and so far I've not had any troubles out of them. Will purchase from Flagship again if or when I need one.
I was told when I ordered this computer for 2014 Ford edge that it would be plug and play when I got it.it wasn't plug and play payed Ford another almost $600 to program it as well I will never buy from them again.
It's class operation. I have never had an issue with any products.
Easy to order and delivered on time. Hopefully, it corrects the problem we are having with the truck
Best experience and good product. Best place to buy product from works amazing
Offer a wide array of modules with VIN programming available, and very quick turnaround. We will definitely use Flagship One again. Thank you!
I looked around in several places and did not have the PCM and if did it was expensive. Thank you
Took longer than expected but worked perfectly once received
The pcm is exactly what I needed. But the connector terminal on the unit was extremely dusty, I had to take extra time to clean it up, two of the connector prongs were bent and had to be straightened, but its installed and working fine.
The mechanics had no idea what was causing my cars shifting issue. It's a 2006 is250 and it would slip and jerk into the low gears all the time. I narrowed it down after looking around online to it being the ECM. And then I found this website, the process was super easy. They even provided an OBD plug and paper instructions on how to resync the ecm. Lexus dealer wanted 1.6k for this ecm and probably more for labor. And mechanic shops wanted $500 to look at it. So this was a fantastic alternative. Cars shifting is resolved!
Quick delivery, quality parts. Would order from them again
For some reason my search on line led me to a wrong company.the part needed was a fuel module not a computer for my vehicle.I will keep it and won't return it because it was my fault and may be use it later.Fast and great service on your side.
Barry satisfy because everything is very easy to understand and they walk you through the whole Process and update you The whole delivery process to Into I got the the Product
Flagship was very helpful in letting me know how to get what I needed.
Great attention to detail,, simplified a truck computer order and issue..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.