From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My only concern was the high cost of delivery.
Easy to shop online. The flowers were beautiful, but I had chosen the florist designed fall bouquet, and it doesn't look like fall at all in the picture that was sent to me following delivery.
After a not-so-stellar experience last time, I gave FromYouFlowers another shot. The customer service team and the local florist came through and put in extra effort to make the delivery! I will order from and recommend FYF from now on.
Great service.
The flowers were beautiful! My mom loved the color arrangement.
Thank you soooo much!
So far is great can't wait to see the product!
I wish they could send a picture of the actual flowers received but the person who got the flowers said they were lovely.
Thank you for a great experience! The flowers got to my sister in law very quickly, which i s what I had hoped for. Thanks!
Love using your site. Very simple to use and have never had a bad experience ordering and she always loves the flowers she gets.
Highly convenient and quick. My over all experience has been very positive and fromyouflowers.com provide services that other sites do not that are reasonable.
Thank you. I will continue buying my flowers through fromyouflowers.com.
Quick and easy
Good, easy to find what you want.
Little confusing on delivery person and billing person
The website was easy to use and there were alot of beautiful selections of flowers to choose from.
This was by far the most HORRIBLE experience I have ever with an online flower order.
The flowers were for my Mom's Birthday. I placed the order online. fromyouflowers.com took my order (with the sneaky after you give them your charge card info delivery fee added in), took my money and than proceeded to cancel the order on the day it was supposed to be delivered and refund my credit card because they were "unable to locate a florist able to complete your delivery on Sunday"
Why the He! Did you take my order if you couldn't send the flowers?
I called their customer service, TWICE, both agents told me fromyouflowers.com will NOT do anything to even try to make this right. However, I could place another order if I wanted.
I will NEVER deal with this AWFUL corporation again.
HORRIBLE, HORRIBLE, HORRIBLE
Price popped up during checkout...but the flowers were appreciated by the person to whom they were sent.
The flowers were beautiful. My only complaint was with the amount you charged for delivery. Phila. Was too far away to the home of the recepient. If you had placed the order with a florist closer to the recepients home I could have saved some money.
I did not like the unexplained service / handling charge
So far so good! I just want to make sure my sister receives these quickly. She had brain surgery and it is her birthday as well!
Order was received the following day, and was much appreciated. Brightening my sister's day was worth everything! Thank you for prompt and quality service!
As long as the flowers get there sunday the 3rd I'm Happy!
KkTKhe flowers did and I am very happy with them. My wife loved them!
Very easy
Now that the flowers have been delivered I have additional comments. Your florist put a diaper pin with a pink bordered card with my message on it. It was for a WEDDING not a baby thing. If there was some question the florist should have been neutral.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members