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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My flowers were even better in person. Absolutely gorgeous
Best FIRST experience purchasing from your company...thank you!
This service proved to be trustful and reliable. Easy to buy flowers and have them delivered wherever we need.
Quick and easy ordering process, but I ordered expitited service and wanted the flowers delivered to my wife at work. So the flowers were supposed to be delivered by 3 pm. The flowers were never delivered by the specified time, I had gotten my expitited fee refunded but that doesn't make me feel better about my experience, because the flowers were supposed to be a suprise, but because I was told over and over the flowers would be there on time, I asked my wife to stay at work a little longer hoping they would show and they never did. So I ended up having to tell my wife I ordered them and they didn't show up, so I had to have them redirected to the house the next day. On a Saturday that is generally busy for us and I had to wait around the house for a delivery. Not happy with the flourist delivery. From you flowers customer service was very curtious and polite.
Ser charges are a bit much but overall good experience.
I also looked at the flowers that was delivered to my friend and for them to have been deluxe they lookked very skimpy.
I submitted my order a couple of times before it went through. Ultimately got one discount but lost the larger one I initially had
The flowers were very nice but they could have been better and the delivery method was not great especially. We were home all day on the date of delivery (11/13/13). We did not know we received the flowers until we were on our way out of the house that night and found them just sitting on our porch in the bitter cold weather. The delivery person did not make a great enough effort in my opinion to notify us they were either on their way giving an estimated time of delivery and/or delivered.
Had some issues with the website...but finally got through it.
Fruit basket was a sympathy item. I received a note from the receiver today that the fruit was fresh and it was very nice. Would use your services again. Thank you.
Advertising the pricing on the initial browsing section makes the flowers seem reasonably priced. Shipping and handling charges are not presented until final checkout. Spent the time choosing flowers and filling out the information only to find the price to almost double at the end due to s&h.
However flowers were delivered on a Sunday for no extra charge, recipient was happy, therefore I am happy.
I ALWAYS get my flowers here. Fast & I find exactly what I want, at the price I want to pay, plus I LOVE the discounts you give me!
I love this website!
Thank you for showing all applicable fees up front. Your service was speedy and the recipient liked them very much.
So far it was very easy. The flowers are gorgeous. The test will be that she gets them today and just as pretty.
Well there was a problem with the delivery,it didn't get there same day.i contacted them and they took care of it fast
And they upgraded my order,and kept in contact with me till they were delivered.
Great easy process. Drop the **.** handling fee and you will get much more business. It is why I came back. Beautiful flowers. Super quick delivery same day. Really a great deal. Thank you.
Fast and convenient
I have ordered from you on 2 or 3 past occasions, and my recipients have been very pleased. I will very likely use your services again in the future. Thank you.
After I placed every facet of the order, my final total was presented... and only then did I see the $**.** "Handling charge" Too late for me to want to enter all the info with another vendor, but quite infuriating. Live and learn... next time I'll go elsewhere.
Great service. Great way to send flowers to my wife since i'm deployed in the middle east..
I was very pleased, until I saw the shipping and handling charges. My $** dollar discount, just paid for the shipping.
Good website and prices. Very easy to follow!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members