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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Only issue was I ordered an 'I love you' balloon and received a blank one
It's ok
Very expensive Shipping & Handling fees
Not exactly what I ordered.but it was a gift and i cant take it back!
I ordered roses to be delivered to my parents for their 50th Anniversary. They were absolutely beautiful and delivered when I ordered them to be.
Beautiful flowers delivered even from states away. Great for military families for birthdays and Christmas time!
Very easy and fast process! Will definitely use this again!
A nifty little business you got there
Very satisfied and would recommend to friends
It was easy to create a personalized gift for someone very special.
The flowers were delivered right on schedule, and she loves lilies!
My cousin has two cats which died within hours of each other unexpectedly. She's devastated. Your easy to use website has allowed me to send her some floral love even though I'm in Australia. Thank you.
You're the BEST!
The flowers were beautiful, a little different from what I ordered, but they were bwautiful just the same.
Looks like the picture and delivery was fantastic
All was lovely.
Took me awhile to decide what I wanted to send. Your prices are good and you didn't scalp me for a delivery fee AND service fee. First time I have ordered flowers in years, it was very easy. I hope the product is as beautiful. It's my sister in-laws 60th bday****** the flowers were delivered at 5:15 pm, they were in UPS truck for 12hrs. They were in the box for over 24hrs.Shipped from KY yesterday morning to CA. A couple of the flowers were wilted. They do look pretty. Made her very happy and that is what counts.
Easy and quick
The couple is very pleased with the gift
Had to redo the order because the promised discount did not show up the first time. Received multiple e-mails on status. First said it would be delayed until the next day. Then said it was actually delivered on the day promised. Then that it would be delivered as soon as possible a day late? Then that it was actually delivered a day late.
I feel like i should be due a refund because of the shotty customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members