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Fromages.com

How would you rate Fromages.com?
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California
1 review
0 helpful votes
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A needed taste of France
December 21, 2019

Even though there's a lot of good French cheese to be found in the U.S. (even at Trader Joe's!), there is so much more that cannot be found, especially aged and seasonal cheeses, such as Mont D'Or. We may not be able to visit as often as we'd like, but at least we can get a taste of what we're missing!

Prices are reasonable. Shipping ain't cheap, but it's quick and the cheese is well-packaged.

First-time customer who will be back.

Date of experience: December 21, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this feedback :)

Michigan
1 review
0 helpful votes
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Simply the BEST!
December 12, 2019

I have been a loyal customer of Fromages.com for approximately 20 years. Catherine always provides excellent customer service!
I think it is very special to be able to order cheeses direct from France. The quality is always superb and the prices are generally less than the USA.

Date of experience: December 12, 2019
Fromages c. Fromages.com Rep
over a year old

Thank you for this feedback, always a pleasure to deliver you some cheese :)

Georgia
2 reviews
0 helpful votes
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Delicious food!
November 6, 2021

This is one of my go-to vegan spots. There are no bad options on the menu and the portion sizes are generous. The food is cooked with lots of flavor and the menu has a good variety of different types of foods (i. E. tacos, burgers, pizza, salads, etc). I highly recommend the seasoned fries.

Date of experience: November 6, 2021
California
4 reviews
9 helpful votes
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Awful experience
January 17, 2023

Awful experience, which got even worse after speaking with their "Customer service".

Where to start? Maybe with the 500g cheese missing in my order? Or maybe with the ice packs who were melted? Or the 925g cheese received instead of 1kg (this is "normal/acceptable" according to them).

I tried to reach out to their Customer service in different ways and it took them 5 days to get back to me. They did not even apologize and gave me a $20 credit "to use later" for all the issues mentioned above.

Never again.

Date of experience: January 17, 2023
New Jersey
1 review
0 helpful votes
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The Cheeses were perfect!
December 18, 2019

The cheeses I ordered arrived, still chilled on the exact date I requested them. I was worried because I am in the USA and they had to travel from France. But they are lovely and I am so happy that I ordered from Fromages.com

Date of experience: December 18, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for your feedback

Finland
1 review
0 helpful votes
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Great "Fromages" from France
December 19, 2019

I ordered organic cheeses and got a lot of them. The delivery went smoothly and the products were well packed. We are on the third cheese, and value it most because it's made of "lait cru", which is as I understand it unpasteurized. And the taste is superb! There still are a few cheeses left for the Xmas time.

Date of experience: December 19, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for your feedback

Tennessee
1 review
0 helpful votes
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Fromages.com took on them to resend my package at no additional cost to me after it was stuck for a week in Memphis (certainly because of the storm that hit this area, but frankly, also a huge backlog and inefficient management of the delayed packages between the US Customs and Fedex).

Fromages.com responded to all my inquiries in a timely fashion, very respectfully and they ultimately decided to resend the whole package to me directly to ensure it would arrive fresher and sooner.

If you are dying to try new cheeses at a reasonable price, particularly those you cannot find locally, I highly recommend Fromages.com.

I bought a mix of cheeses that makes the French "raclette" experience richer and more flavorful. Why limit yourself to just raclette cheese. I tried Morbier, Abondance, and Beaufort. Awesome!

Date of experience: February 7, 2023
Colorado
1 review
0 helpful votes
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Perfect. As usual!
December 11, 2019

Everything came to US without any problem. A little bit of France for your meal during cold winter! The package is also very nicely done: cheese inside were still cold after a 2 day trip.

Date of experience: December 11, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this feedback

California
1 review
0 helpful votes
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In addition to a wide variety of cheeses I love the fact you can pick the exact arrival date. I also appreciate that they tell you how much more weight in product you could add before your shipping costs increase. This is a helpful feature on their site! Excellent customer experience!

Date of experience: December 6, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this feedback

Ohio
1 review
0 helpful votes
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Wonderful Cheeses; Easy Buying Experience
December 3, 2019

The name pretty much tells you all - if you want French cheeses, this is an excellent site.

The cheeses are, look, feel, and taste like individual farmhouse cheeses with lots of individuality, textures and character. They are packed in individual wrapping and cooling packs, so they arrive just as they were sent. They also come with labels and descriptions so you know a little bit more about them.

You will find all kinds of cheeses you would never see at your neighborhood grocery store, and its fun to try the different methods of preparation of cow, goat, and sheep's cheese.

Last Easter we brought a platter to a family/friend gathering and found it was the hit of the afternoon, with many of the selections drawing high praise.

The website is easy to navigate. Everything is laid out with photos and descriptions. You can also buy groups of cheeses, which we found to be well chosen to both complement each other and provide variety.

Date of experience: December 3, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this review, we're glad you liked our website and cheeses :)

Idaho
1 review
0 helpful votes
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Best fromage service
December 1, 2019

After moving back to the US from France it's great to have wonderful authentic French cheeses to make us feel at home. Fromage.com never fails on delivery and quality. Sometimes the price is a bit high, but still overall an exceptional product for an area With very limited French cheeses.

Date of experience: December 1, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks, happy you liked our cheeses!

Germany
1 review
2 helpful votes
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My first delivery arrived inedible after a week in transit. Cheeses were covered in slime. The customer support has not responded for over a week.

The packaging is wasteful, plastic/styrofoam/foil/gel which cannot be reused or recycled. It is also bigger than necessary.

Date of experience: February 15, 2018
Washington
1 review
0 helpful votes
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A dream come true
December 14, 2019

I have had several amazing experiences with fromages.com so far. I'm a loyal customer for life! Thank you so much for making these wonderful cheeses available to us in the U.S.!

Date of experience: December 14, 2019
Fromages c. Fromages.com Rep
over a year old

You're welcome! We're happy to count you in our customers

Spain
1 review
0 helpful votes
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Fast shipping, amazing cheeses.
November 25, 2019

We ordered from Spain wondering if the service would be as fast as they were assuring. Not just that they were faster than what we were expecting, but the quality of the cheeses is absolutely great, and they arrived in the best possible shape. So so satisfied. Will definitely buy more.

Date of experience: November 25, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this review :)

California
2 reviews
0 helpful votes
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It was easy to order in advance. The website automatically filtered items that were unavailable for export to the US, and my order arrived exactly when I asked. Everything was well packaged and the cheeses themselves were, without exception, absolutely incredible. I appreciate the professionalism, ease, and quality of every part of of my first and definitely-not-final ordering experience.

Date of experience: November 23, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks, we're happy to count you in our customer!

Oklahoma
1 review
0 helpful votes
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Incredible product and service
December 7, 2019

I was amazed at the coordinated overseas delivery to the United States. I had my doubts that my cheese would arrive on time and in good quality but it arrived just as promised and was of excellent quality! I couldn't be more pleased. The cheese was enjoyed by all at our Thanksgiving celebration along with the complementary bottle of Beaujolais Nouveau which was an unexpected surprise.

Date of experience: December 7, 2019
Fromages c. Fromages.com Rep
over a year old

Thank you for this feedback, we're happy you liked our company and our cheeses

Switzerland
1 review
0 helpful votes
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My first order from Fromages.com
December 14, 2019

Relatively fast delivery in impecable conditions.
Incredible cheese quality experience. Very recommendable.
The only issue is the little high delivery cost.
Otherwise just great!

Date of experience: December 14, 2019
Fromages c. Fromages.com Rep
over a year old

Thank you for this feedback

Maryland
1 review
0 helpful votes
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Cheese in DC!
December 4, 2019

I really enjoy ordering from Fromages.com. The selection is fabulous. The notes on each cheese, including suggested wine pairings, are really helpful and informative, too. Ordering is easy and delivery reliable. I'll certainly be back for more... and more!

Date of experience: December 4, 2019
Fromages c. Fromages.com Rep
over a year old

And we will be happy to delivered you again... and again :)

Pennsylvania
1 review
0 helpful votes
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Excellent
December 3, 2019

As Usual the cheese and the ordering process was easy. The only issue I have is that on the website there is a box that you can click to have the package delivered without a signature required. However, a signature was required for this delivery. I had to pick it up from the pharmacy near my house.

Date of experience: December 3, 2019
Fromages c. Fromages.com Rep
over a year old

Oh sorry for that, we will contact FedEx to see what's happened for this delivery.

Virginia
1 review
0 helpful votes
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The real deal
December 7, 2019

If you are not lucky enough to live near an affineur and want to experience top quality cheeses that have been matured to perfection this is your chance. I have been a fromages.com customer for years and have never been disappointed. The best cheeses form all over France (and other European countries) delivered in perfect shape with mind blowing flavors. If you want to taste the best cheese has to offer, I cannot recommend fromages.com highly enough!

Date of experience: December 7, 2019
Fromages c. Fromages.com Rep
over a year old

Thanks for this feedback, we're happy to count you in our customers

Overview

Fromages.com has a rating of 3.2 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Fromages.com ranks 334th among Food & Drink sites.

service
4
shipping
5
returns
2
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