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FreeScoreOnlineReviews 776

4.2
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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2
Georgia
1 review
0 helpful votes
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Free experience with free score
May 6, 2020

Easy to follow and quick results. I was surprised I had a better credit score than I thought.

Date of experience: May 6, 2020
Georgia
1 review
0 helpful votes
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Not a RIP off
May 6, 2020

This was an easy experience and it resulted in my 3 credit scores in a quick manner. Worth the effort!

Date of experience: May 6, 2020
California
1 review
0 helpful votes
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Oustanding job
May 6, 2020

Very easy to do and reports are clear to read, Provided reports of all different and old accounts and will allow me to verify the information that I need. The reports from the different agencies are listed clearly.

Date of experience: May 6, 2020
Washington
1 review
0 helpful votes
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Question's
May 6, 2020

Fast and complete, found out a lot about what I forgot years ago. Very good

Date of experience: May 6, 2020
Arizona
1 review
0 helpful votes
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Got what I needed
May 6, 2020

Easy to use and get what I wanted there was no hassle or issues all went very well.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Best credit report on the web!
May 6, 2020

Excellent service and I was able to immediately cancle after I recieved my credit report. Great customer experience and support!

Date of experience: May 6, 2020
Massachusetts
1 review
0 helpful votes
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Website friendly
May 4, 2020

It was very easy to maneuver through the site. I was just hoping for more info on the creditor and who to contact, if I wanted to settle the debt

Date of experience: May 4, 2020
KR
1 review
0 helpful votes
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Horrible
June 12, 2020

No credit report. I need to Can am before you all charge me the monthly fee

FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2020
michael S.
Florida
1 review
0 helpful votes
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Didnt really reflect my credit
June 12, 2020

Score of 620+ only to be denied from credit card companies. This needs to state not enough built credit.

Date of experience: May 1, 2020
Alaska
1 review
0 helpful votes
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Concise and pertinent.
May 1, 2020

Positive and very helpful to access the information I was seeking.

Date of experience: May 1, 2020
Tennessee
1 review
0 helpful votes
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Awesome
May 1, 2020

On Point very Satisfied with speaking with representatives helpful and knowledgeable.

Date of experience: May 1, 2020
Texas
1 review
1 helpful vote
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Helpful
May 1, 2020

Thanks for helping me out! This was a very simple and useful website. I recommend it to anyone trying to work on their credit score.

Date of experience: May 1, 2020
Massachusetts
1 review
0 helpful votes
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Credit Score
May 1, 2020

I think it was very easy to go through; however, I did this on my VA computer so at the very end, it would not let me see my scores. I finally went to google on my phone and my scores came right up; however, I could not print them out because I used my VA email address instead of my Gmail address that belongs to my smart phone. I am old school and not good with this up to date technology! If I could have a printed copy of my report, that would be so helpful, otherwise, when I run a report again in October, I will be sure to send it to my Gmail account!

Date of experience: May 1, 2020
Florida
1 review
0 helpful votes
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Great
May 1, 2020

Very easy to follow my findings were what I wanted to see

Date of experience: May 1, 2020
Indiana
1 review
0 helpful votes
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Almost Easy
April 30, 2020

Took a while to check all the boxes and enter my information.

Date of experience: April 30, 2020
North Dakota
1 review
0 helpful votes
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Happy my credit is improving!
April 30, 2020

Thanks for the update on credit, although I do not need to pay for it every month.

Date of experience: April 30, 2020
California
1 review
0 helpful votes
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Fraud concern
April 30, 2020

Very good. Additionally had a chat afterwards and "Ashley" was very solid and courteous She's an excellent associate for you guys!

Date of experience: April 30, 2020
Florida
1 review
0 helpful votes
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$ and Responsibility Management
April 30, 2020

Simple and easy to setup inquiry. Privacy and confidentially safe. This information readily accessible for business use and my own confidence building.
Encouraged me to continue striving for higher goals because I can check back any time.

Date of experience: April 30, 2020
Massachusetts
1 review
0 helpful votes
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My Credit Score
April 30, 2020

It was an easy process to sign up and get my scores. Thank you!

Date of experience: April 30, 2020
Oregon
1 review
0 helpful votes
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Lots of steps, hard to make changes if you want to keep your membership or not.

Date of experience: April 30, 2020