The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
Obtaining my credit report has never been easier. The process was straightforward and free as promised. I would definitely recommend thisto others.
I had to send a copy of my paid in full statement because someone has treaty fingers and decided to change my report without consulting a manager.
Took less time than I imagined, and the effort to apply for the score was minimal.
I need to write a letter about my score because there is something on my report that's not suppose to be there.
The experience was ok but the same score and report that I got free from Credit Karma is the sane score and report i was charge for the 7 day trail fee.
Freescoreonline gave me my credit scores as well as a wealth of additional information about my credit. The staff also patiently answered ALL my questions to help me understand how the "credit system" works, and what I can do to improve my credit scores going forward.
Thank you ScoreSense
Getting set up for the free trial was a breeze. This survey... not so much.
All ready forgot my password. Seems confusing. I will try again later. But that could be because I'm not awake
Fast, easy and helpful. I am thankful that it was so easy and safe. Exactly what I need to get my credit back in good condition.
Just got cant really evaluate did get my score s from three credit bureau s will up date when i play around wit it i have the bought version 19.99 monthly for three credit bureau s
Would be helpful to get tips/answers/ideas that will increase my credit score.
Very pleased, was quick and easy i found it helpful
Thank you
Easy to use and customer friendly when reviewing provided information
Friendly web site and immediate response to information on three major credit agencies
Received all the credit scores I needed. Just didn't want to sign up for membership and get billed every month of $29. So I called to cancel. Other than that, thank you
Do not want. Please refund-asap, this is too much money, veteran was not happt with product, stop,
I thought I was going to have a hard time registering but it was very easy, fast and reliable. I highly recommend
Easily assessable. Very satisfied and would recommend to others.