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FreeScoreOnlineReviews 776

4.2
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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2
Florida
1 review
0 helpful votes
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Excellent
May 19, 2020

It was fast and easy to get my credit report. Thank you so much!

Date of experience: May 19, 2020
Alabama
1 review
0 helpful votes
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Comparing credit monitoring sites
May 19, 2020

I really enjoyed speaking to Costumer service. They are very professional and very helpful with answering my question that I asked of them.

Date of experience: May 19, 2020
New York
1 review
0 helpful votes
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Excellent
May 19, 2020

It was easy and took short time to register and get the information i needed.
Thank you

Date of experience: May 19, 2020
Michigan
2 reviews
0 helpful votes
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Now I know
May 19, 2020

I recently found out my credit score and I had to jump on getting my credit together. ASAP...

Date of experience: May 19, 2020
Michigan
1 review
0 helpful votes
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Great experience
May 19, 2020

Everything was perfect I was able to understand and read everything for each credit section thank you

Date of experience: May 19, 2020
Florida
1 review
0 helpful votes
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Helpful
May 11, 2020

Very easy to navigate. The site gave me what I needed.

Date of experience: May 11, 2020
New Jersey
2 reviews
0 helpful votes
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Great help
May 10, 2020

Good experience with my credit report, fast service

Date of experience: May 10, 2020
New Hampshire
1 review
0 helpful votes
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PROFICIENT! The experience was concise and easy. I realize the importance of staying in front of the credit experience. This service allows me to do so.

Date of experience: May 9, 2020
North Carolina
2 reviews
0 helpful votes
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Excellent
May 8, 2020

Easy to use and provided all the information needed.

Date of experience: May 8, 2020
Illinois
1 review
0 helpful votes
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Confirmation
May 8, 2020

Great! The process was easy and simple to navigate.

Date of experience: May 8, 2020
Oklahoma
1 review
0 helpful votes
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Protection for Me
May 8, 2020

The technician was very patient, clear and helpful She helped me to submit the dispute and make corrections.

Date of experience: May 8, 2020
Florida
1 review
0 helpful votes
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Easy
May 8, 2020

Smooth, easy to navigate. I was able to read report. Site easy to navigate. A lot of information

Date of experience: May 8, 2020
South Carolina
1 review
0 helpful votes
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Good help information
May 8, 2020

The information looks like it is pretty accurate. But because of not knowing what all the abbreviations used was very confusion to me to be able to determine who it was referring to and did help some when trying to get the right information for social security site.

Date of experience: May 8, 2020
Georgia
1 review
1 helpful vote
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Ripoff
June 12, 2020

This is a total rip off design to get people to enroll in a credit monitoring program which they don't want. You are charging $1 for a free credit score. Therefore it is not free but design to get your credit card information and enroll you in a program with a so call 7 day free trial period knowing that the average person will forget to call on and cancel before the trial period is over and hefty payment are applied to the consumer credit card. Total rip off

FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2020
Texas
1 review
0 helpful votes
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Score Sense
May 8, 2020

Great experience and good to know that I will be able to follow the progress of my credit scores.

Date of experience: May 8, 2020
California
1 review
0 helpful votes
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Reports
June 12, 2020

Uneventful. And disappointing. No big deal. Goodbye.

Date of experience: May 8, 2020
Minnesota
3 reviews
0 helpful votes
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Great service
May 8, 2020

Very pleased. I have no complaints. I will recommend friends to the site.

Date of experience: May 8, 2020
Washington
1 review
0 helpful votes
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N/a
May 7, 2020

It was okay. Why 3 credit reports and they don't even give the same score.

Date of experience: May 7, 2020
Indiana
1 review
0 helpful votes
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Credit report
May 7, 2020

Still waiting on more updates on past account I paid off around end of April first of may,
How long dies it take before it show on your credit that a debt has been paid in full

Date of experience: May 7, 2020
Minnesota
1 review
0 helpful votes
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Score detail
May 6, 2020

It was great but I just don't understand much about how the score system works, it was something new to look at for me, I guess I need to learn more how this works

Date of experience: May 6, 2020