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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 2 days
How would you rate Freelancer?
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Egypt
1 review
0 helpful votes
Follow Amro S.
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It was my pleasure to have such a great successful conversation with freelancer.com customer support, Macall C. It was a great experience!
Thank you!

Date of experience: July 19, 2019
India
1 review
0 helpful votes
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The best understanding support ever!
August 7, 2023

Jayce was my support executive and she completely understood my issues and helped me with a solution

Date of experience: August 7, 2023
Viet Nam
1 review
0 helpful votes
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Review for Janika
September 2, 2019

Janika helped me tremendously in our chat session. Janika assisted me closely and solved my concern quickly.

Date of experience: September 2, 2019
Tennessee
1 review
0 helpful votes
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Eula did a very good job. She did everything I needed her to do. I really appreciated it. You should give her a raise

Date of experience: July 16, 2019
India
1 review
0 helpful votes
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Awsum
July 14, 2022

GOOD AFTERNOON... nice talk with chelsea... she is really nice and clean all the doubts. Thankx alot...

Date of experience: July 14, 2022
Bangladesh
1 review
0 helpful votes
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Good
July 4, 2024

Very good support and fast response. Thank you for helping

Date of experience: June 24, 2024
Saudi Arabia
1 review
1 helpful vote
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Invoice requirement
March 12, 2018

It was a very nice experience and Kayla B. Solved it very nicely
Thanks a lot for the support and i really appreciate the effort has taken by Kayla

Date of experience: March 12, 2018
India
1 review
0 helpful votes
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Thank you so much for great support!
January 2, 2024

Thank you so much for great support! They provide me resolution ASAP regarding my Preferred badge issue.

Date of experience: January 2, 2024
Jordan
1 review
0 helpful votes
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5/5
July 4, 2024

Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect
Perfect

Date of experience: June 24, 2024
Argentina
1 review
0 helpful votes
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Great attention to the requested problems. Thank you very much Angie

Date of experience: June 24, 2024
Spain
1 review
0 helpful votes
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First time at Freelancers support
August 29, 2021

They did all they can to help me. I wrote my question in a foreign language, and this wasn't a problem to solve it. I appreciate this at all.

Date of experience: August 29, 2021
France
1 review
0 helpful votes
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Excellent support and kindness!
February 27, 2024

I had some issues with card authentication and Agent Darra has been simply Great! Many thanks again!

Date of experience: February 27, 2024
Pakistan
1 review
0 helpful votes
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Super helpful
October 7, 2023

I was having some membership related problem and the agent sorted it out very quickly. The agent was Jayce L.

Date of experience: October 7, 2023
Italy
1 review
0 helpful votes
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Excellent Support
August 10, 2018

I had an issue with the fee of a project cancelled, she solved my issue in a few minutes. I received back the fee as courtecy.

Date of experience: August 10, 2018
India
1 review
0 helpful votes
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Need to improve the suponser
August 2, 2017

Its good to be here on freelancer but it need more to be little more secure for suponsering the bid.

Date of experience: August 2, 2017
Spain
1 review
0 helpful votes
Follow Chantal L.
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Great support
August 7, 2017

I needed help with my card authentification, the help I received was fast and well oriented. Thanks for the support

Date of experience: August 6, 2017
India
1 review
0 helpful votes
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Refund money
May 17, 2018

He is really a best guy in freelancer company... really really great person. He slove my problem within 1 mint.

Date of experience: May 16, 2018
VE
1 review
1 helpful vote
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Great freelance support
August 22, 2017

Is a great person Antoinette B, thank you! You do not know the lio that you saved me, thank you! It's amazing the freelancer support service

Date of experience: August 21, 2017
Bangladesh
1 review
0 helpful votes
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Amazing experience.
June 21, 2024

I needed to change the phone number and the help was outstanding. Thanks a lot.

Date of experience: June 11, 2024
Germany
1 review
0 helpful votes
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Very fast and good help
August 31, 2019

My questions were anserwed very fast and very good. I could clear my problem. I got really help. Thank you

Date of experience: August 31, 2019