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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Kenya
1 review
0 helpful votes
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App
August 13, 2019

Very nice assistance.

Freelancer support is always amazing, they are ready to help whenever you want. I will highly recommend all freelancers

Date of experience: August 12, 2019
India
1 review
0 helpful votes
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I am cute
August 13, 2019

Yeah so now that you're looking at the contents, I really like this site because it helped me find work

Date of experience: August 13, 2019
GB
1 review
0 helpful votes
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Verification
February 13, 2023

Chelsea V. was very nice and polite, she also had some good advices how to improve my freelancer account.

Date of experience: February 13, 2023
Hungary
1 review
0 helpful votes
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Practical
May 13, 2021

Freelancer's staff works responsibly, coordinating with active users optimally, but the downside is that withdrawals are quite slow.

Date of experience: May 13, 2021
South Africa
1 review
0 helpful votes
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Friendly, Fast, Fantastic
August 31, 2021

Great from start to finish. My issue was resolved in a matter of seconds. Very helpful, friendly and kind agent.

Date of experience: August 31, 2021
Philippines
1 review
0 helpful votes
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Responsive Support
October 1, 2021

I have an issue with authenticating my card and assistance from support is fast just few minutes after ticket raised

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Verification process
September 5, 2023

Received evaluation process for Verified Freelancer by Russell V.
It was very professional.
Nice experience

Date of experience: September 5, 2023
Pakistan
2 reviews
0 helpful votes
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Cancelled Project.
October 9, 2020

They are all helped me to Understand Freelancer's terms conditions.and i am very relax after providing and guidelines from support team

Date of experience: October 9, 2020
Uganda
1 review
0 helpful votes
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Freelancer.com
July 22, 2022

Amazing platform to make some extra bucks and test your skills with global experts from different fields.

Date of experience: July 22, 2022
Georgia
1 review
0 helpful votes
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Aug. 30,2023 Freelance Blue Badge Interveiw
August 30, 2023

Very pleasant conversation with lady rep who asked about my skills, experience and contribution to other members.

Date of experience: August 30, 2023
Australia
1 review
0 helpful votes
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Fantastic Reivew
August 29, 2023

The person i interviewed with was super friendly and helpful Would recommend speaking to them again.

Date of experience: August 29, 2023
Bangladesh
1 review
0 helpful votes
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Good Support Service
June 22, 2021

I was never too much delayed to hear back from them. They were helpful in their way. After all good experience.

Date of experience: June 22, 2021
Viet Nam
1 review
0 helpful votes
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Chelsea's support is amazing.
October 3, 2021

I want to get the verified program on this platform, and Chelsea gave me a great support! Super nice communication. Thank you so much.

Date of experience: October 3, 2021
Ireland
1 review
0 helpful votes
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Finance / Invoicing Issue
February 18, 2020

Excellent, clear and professional. Very helpful member of staff in Ashton D. He solved my problem almost immediately.

Date of experience: February 18, 2020
India
1 review
0 helpful votes
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Great support
August 31, 2021

Freelancer support team is very fast. They provide me solution only in 2 hrs for my concern.

Thanks

Date of experience: August 31, 2021
India
1 review
0 helpful votes
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Freelancer verification
August 10, 2023

A good conversation had with Russell. I need more help from your technical team to make my profile better.

Date of experience: August 10, 2023
Egypt
1 review
0 helpful votes
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Perfect
September 1, 2021

Throughout my whole journey on freelancer.com, Support team was doing great job and prompt response.

Date of experience: September 1, 2021
Switzerland
1 review
0 helpful votes
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Great support, all it works amazing
November 12, 2021

We had some specific request that has been overtaken straight and followed up until completion. Great service!

Date of experience: November 12, 2021
India
1 review
0 helpful votes
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Excellent
November 1, 2021

It was very great and nice experience. Kelly has done excellent job within few seconds. Thank you so much

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Great customer support
August 15, 2023

Very helpful, patient, took the time to answer every question without feeling like I was an inconvenience. Hospitable

Date of experience: August 15, 2023