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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Armenia
1 review
0 helpful votes
Follow Karen M.
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Thank you very much for your help, the support team immediately replied to me and solved my problem in a couple of hours.

Date of experience: October 30, 2019
Colombia
1 review
0 helpful votes
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Excellent Attention
March 7, 2021

Undoubtedly the customer service is very excellent, they have always given me good advice and information when I do not understand something.

Date of experience: March 7, 2021
Portugal
1 review
0 helpful votes
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Waist of time
October 29, 2021

Scrolling jobs which don't fit, without an easy filter such as hebrew language, receiving useless support from your team made my experience awful

Date of experience: September 29, 2021
Indonesia
1 review
0 helpful votes
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Good communication, Friendly and patient
May 9, 2023

Very friendly and has the best solution for dealing with freelancers who don't speak English. Thanks

Date of experience: May 9, 2023
India
1 review
0 helpful votes
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Good support
August 8, 2019

Thank you Noelle for well understanding my queries and giving to the point explanation. Much appreciated!

Date of experience: August 7, 2019
KR
1 review
1 helpful vote
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Great
July 22, 2019

Super helpful, accurate and quick. Excellent at handling a issue. I appreciate he really did great support!

Date of experience: July 21, 2019
Pakistan
1 review
0 helpful votes
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Professional Team with Perfect Solutions
December 25, 2021

Team provide effective solution to your problem in a timely manner, keeps you updated with the status.

Date of experience: December 25, 2021
Bangladesh
1 review
0 helpful votes
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"Great support Team"
November 20, 2020

Personally, I had a great and quick reply from customer care service, when needed. Thank you so much

Date of experience: November 20, 2020
Egypt
1 review
0 helpful votes
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Chelsea V.
March 8, 2022

She is a great interviewer, i really enjoyed my interview with her, very professional and talented :)

Date of experience: March 8, 2022
India
1 review
0 helpful votes
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Reopen my account
September 19, 2023

Thank you for promptly reopening my Freelancer account. I appreciate the swift response and support from your team.

Date of experience: September 19, 2023
Bangladesh
1 review
0 helpful votes
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Support service for membership plan
September 17, 2023

Outstanding experience! After a long time, I used it but was satisfied as before. Highly recommended.

Date of experience: September 17, 2023
Serbia
1 review
0 helpful votes
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Closing account
August 26, 2021

I have had troubles with closing my account. Support team replied to me immediately and they closed it within 2 days.

Date of experience: August 26, 2021
Turkey
1 review
0 helpful votes
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Blue badge verification process
February 10, 2022

Chelsea was a great person. She described the features of becoming verified in detail, Thank her for that.

Date of experience: February 10, 2022
Bangladesh
1 review
0 helpful votes
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Customer Support
June 19, 2021

I work on a few sites, of which my freelancer seems to be the most professional website. Because they value freelancers and clients equally.

Date of experience: June 19, 2021
India
1 review
0 helpful votes
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Good people
October 7, 2020

They're good, honest, hardworking people. I've found employment opportunities here and I'm really thankful for that.

Date of experience: October 6, 2020
California
1 review
0 helpful votes
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Took his time to answer my concerns
October 6, 2020

My concerns and questions were answered promptly. He was able to get me all the information I needed quickly!

Date of experience: October 6, 2020
India
1 review
0 helpful votes
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Good Support given by Freelancer Executive
October 13, 2019

It was good experience. They solved my query and I am damn sure that Freelancer will be a long lasting platform.

Date of experience: October 12, 2019
Egypt
1 review
0 helpful votes
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I had an issue with the payment method and she helped me in less than min that what should all support agents do

Date of experience: June 18, 2021
Florida
1 review
0 helpful votes
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Freelancer support people are the best!
October 3, 2022

Just got off a call with Chelsea V. She was amazing. We were able to quickly complete the process together.

Date of experience: October 3, 2022
Spain
1 review
0 helpful votes
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Very kind and fast
August 21, 2019

My problem was solved flawlessly. Really fast and kind. I am completely satisfied with the service. Thanks a lot.

Date of experience: August 21, 2019