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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Serbia
1 review
0 helpful votes
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Assistance in the verification process
March 15, 2023

Quick coordination with the relevant team and a successfully resolved verification process. Freelancer.com Support was helpful!

Date of experience: March 15, 2023
India
1 review
0 helpful votes
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Freelancer Verified Interview
August 29, 2023

Interview process with Russell V was very smooth. She explained me all the benefits of Freelancer Verified.

Date of experience: August 29, 2023
India
1 review
0 helpful votes
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Prompt response by support team
October 20, 2022

I have added deposit through paytm but it got stuck. Then freelancer support team helped me unstuck the amount

Date of experience: October 20, 2022
Argentina
1 review
0 helpful votes
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Well service
September 15, 2019

Very well. She offered me alternatives to solve my problem with authenticate account in Freelancer.es.

Date of experience: September 13, 2019
Bangladesh
1 review
0 helpful votes
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Freelancer feedback
September 26, 2021

It was clear and straight to the point. No confusion or anything. Very professional agents. Can't recommend more!

Date of experience: September 26, 2021
Jamaica
1 review
0 helpful votes
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Subscription refund
October 30, 2022

Thank u for refunding me. Please fix your cancel subscription button so this inconvenience doesn't happen to others.

Date of experience: September 30, 2022
Pakistan
1 review
0 helpful votes
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Perfect
August 7, 2023

Amazing Experience with accurate guidance through out the verification process of verified freelancer

Date of experience: August 7, 2023
Nepal
1 review
0 helpful votes
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Helping to reactivate
September 5, 2020

It was great communicating with the support team all thanks to you. Keep supporting and making us confusion free.

Date of experience: September 5, 2020
Japan
1 review
0 helpful votes
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Chat
February 8, 2023

I'd like to thank Mr. Jordan V. very much, for his kind assistance during our chat about an issue, indeed.

Date of experience: February 8, 2023
India
1 review
0 helpful votes
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It's very simple procedure
June 26, 2022

Ask for introduction and past work experience so we can easily said about that without any break points

Date of experience: June 26, 2022
GB
1 review
0 helpful votes
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Customer Focus
February 8, 2023

Been with Freelancer for over 10 years now, and the company has always provided fantastic service. Well Done!

Date of experience: February 8, 2023
Estonia
1 review
0 helpful votes
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Good experience in verification process
October 5, 2023

I was pleasantly surprised by the interview process. Interviewer Russell V. asked interesting questions and we had a good conversation. Thank you!

Date of experience: October 5, 2023
Poland
1 review
0 helpful votes
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Everything great
October 9, 2023

Very good service. Russell V led me through account verification process smoothly and nicely. Thank you!

Date of experience: October 9, 2023
Michigan
1 review
0 helpful votes
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Payment/ Financial housekeeping
January 27, 2023

Asked member support team for assistance in removing an old, inactive credit card. Maine assisted me through chat.

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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Customer service
September 15, 2019

Michelle A was very patient and provided me with all the details that I need to aware of on freelancer.

Date of experience: September 14, 2019
VE
1 review
0 helpful votes
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Solvency and clarifications
January 27, 2023

Good response, coordination and solution, grateful for your great help, I hope you continue to provide more experiences like this

Date of experience: January 27, 2023
VE
1 review
0 helpful votes
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Clarification of the report
March 24, 2022

Good service, there are still things to learn about the new profile formats, but everything is fine with Nicole, thank you.

Date of experience: March 24, 2022
India
1 review
0 helpful votes
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Thanks for valuable information.!
March 27, 2021

It was really nice about getting proper information along with valuable guidelines throughout this conversation as per my queries asked.

Date of experience: March 27, 2021
India
1 review
0 helpful votes
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Apply verified Progress
October 10, 2021

Chelsea V. is good staff of freelancer verified team. She did excelled communication. Ask question proper way to easy understand. Thank you

Date of experience: October 10, 2021
India
1 review
0 helpful votes
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Satisfied (Ticket resolved as expected)
September 30, 2021

Freelance support team members are actively supportive.
I am very glad that issue resolved in a quick time.

Date of experience: September 30, 2021