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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,027 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Zimbabwe
1 review
0 helpful votes
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Awesome
June 12, 2019

Jade D quickly resolve a problem we had in minutes and it was awesome. I loved the way she/he responded to us.

Date of experience: June 12, 2019
California
2 reviews
0 helpful votes
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Smart and Very Helpful
October 4, 2019

Jessica immediately understood my problem and fixed things quickly with minimal questions. Better support than I expected

Date of experience: October 2, 2019
GB
1 review
0 helpful votes
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Supportive
June 12, 2019

Helpful girl. Guide easily and explain everything nicely. Positive, humble.
She guided me complete process which I was struggling.

Date of experience: June 11, 2019
India
1 review
0 helpful votes
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Rockstar!
June 10, 2019

Anastasia D. Is very Helpful and calmly answer to my question. I'm happy with that.

Thanks again for the help

Date of experience: June 9, 2019
Indonesia
1 review
0 helpful votes
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My Experience with Anastasia D
June 11, 2019

Anastasia has helped me a lot in verification, I already able to deposit my fund through the web now, really satisfied?

Date of experience: June 10, 2019
Turkey
1 review
0 helpful votes
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Great Supporting
July 6, 2021

Great and helpful person, he explained things in a simple way that everybody can understand, I appreciate it

Date of experience: July 6, 2021
Colorado
1 review
0 helpful votes
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She is a beautiful soul!
December 29, 2017

Charlotte is extremely helpful. She was very patient and really concerned about my interaction. Give that girl a raise!

Date of experience: December 28, 2017
Singapore
1 review
0 helpful votes
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Thanks to Troy C for assisting me with my inadvertent project deletion.

It was fast and professional.

Date of experience: December 29, 2017
Morocco
1 review
0 helpful votes
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Eula R is a great support who helped me to get all the answers of my Questions. Quick, easy and she was very kind!

Date of experience: August 18, 2019
Argentina
1 review
0 helpful votes
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Helpful and kind
March 2, 2020

The attention service instantly solved my problem, they were understanding and friendly. I'm very grateful.

Date of experience: March 1, 2020
Canada
1 review
0 helpful votes
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Great support from Support team.
March 15, 2022

I had great experience with the platform and have no complaints about getting help from support team!

Date of experience: March 15, 2022
Illinois
1 review
0 helpful votes
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It is SCAM
July 3, 2014

It is SCAM. Freelancers lack any experience and expertise. They are actually can provide nothing. Do not go to them

Date of experience: June 30, 2014
Jielyn L. Freelancer Rep
over a year old

Hello Sam, this is Marcus from Freelancer.com. I regret to hear that your chosen freelancer failed to complete your project. Would you be able to send me an email at marcusc@freelancer.com with your username? I wish to review your project and see what went wrong so I can provide you proper assistance and recommendation. I look forward to your email. Thank you.

Philippines
1 review
0 helpful votes
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Quick Solution
December 2, 2018

Bailey is very accommodating and didn't disappoint me. Thank you so much for your help! Keep up the good work.

Date of experience: November 28, 2018
Italy
1 review
0 helpful votes
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Invoice info
July 23, 2018

Just waiting 5 minutes before chatting. Than all informations received was ok and satisfied.

Thanks

Date of experience: July 21, 2018
Australia
1 review
1 helpful vote
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Kendra was very helpful :)
December 21, 2017

She helped me within 10 minutes and was really friendly. Would recommend Freelancer live chat again!

Date of experience: December 20, 2017
Pakistan
1 review
0 helpful votes
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Great Experience with Josie. G
April 18, 2018

Very helpful and fast response, satisfied with support of Josie. G regarding the issue I was facing. Thanks.

Date of experience: April 18, 2018
India
1 review
0 helpful votes
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Verification experience
November 9, 2021

It was smooth and really quick. Great work by the freelancer team! Hope to see some benefits of getting verified soon.

Date of experience: November 9, 2021
Morocco
1 review
0 helpful votes
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Helpful freelancer support
October 3, 2023

The support staff at freelancer has been excellent in my experience. Very responsive and cares for freelancers on their platform.

Date of experience: October 3, 2023
RU
1 review
0 helpful votes
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Ivan's review
December 16, 2020

That is very fantastic experience. Freelancer support team was provided good solution. I am really appreciate for their helping.

Date of experience: December 16, 2020
Pakistan
1 review
0 helpful votes
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Highly Satisfied
October 23, 2019

Jennifer M. Gave me an excellent support service about my membership. I am really satisfied with Freelancer.com and the whole team. Thank you so much

Date of experience: October 21, 2019