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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,108
value
965
shipping
661
returns
747
quality
972
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Kuwait
1 review
0 helpful votes
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Satisfying
November 19, 2018

Excellent experience; especially with Josie G.,. She was very fast in understanding the issue and taking action.

Date of experience: November 19, 2018
Canada
1 review
0 helpful votes
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Excellent support staff
November 6, 2018

Great experience working with Freelancer, much better then Upwork. Highly recommend for your business needs.

Date of experience: November 2, 2018
Egypt
1 review
0 helpful votes
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Transfer money
September 12, 2019

Very helpful and make it easy for me to transfer money
But all of these after many times I emailed them

Date of experience: September 7, 2019
Singapore
1 review
0 helpful votes
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Good review for Kayla B.
November 25, 2018

Good customer service officer. Was able to address all my concerns within the shortest time and took immediate action.

Date of experience: November 25, 2018
Egypt
1 review
3 helpful votes
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My issues on Freelancer.com got resolved when I contacted their Facebook Team. They are very responsive and helpful.

Date of experience: December 16, 2017
Indonesia
1 review
0 helpful votes
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Verified by Freelancer badge
May 18, 2023

Freelancer staff provide easy communication during the interview, which really helps me. Thank you very much

Date of experience: May 18, 2023
Afghanistan
1 review
0 helpful votes
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Asked for a refund
July 17, 2018

Stephanie M. Was very helpful and understanding my inconvenience had helped me give this site another shot.

Date of experience: July 16, 2018
India
1 review
0 helpful votes
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Quick understanding
July 8, 2018

Josie G. Quickly understand my issue and solve it real quick. Keen to help. Nice member in support team.

Date of experience: July 6, 2018
Pakistan
1 review
0 helpful votes
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Related About Payment issue
July 30, 2018

Katie R is a great communicator i hope she will take action immediately and solve my issue about this concern...

Thank you

Date of experience: July 29, 2018
AE
1 review
0 helpful votes
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Excellent
November 11, 2022

It was great experience. The support team resolved in time. They were very cordial and timely. Pls all your efforts up.

Date of experience: November 11, 2022
Washington
1 review
0 helpful votes
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Happy Freelancing
July 30, 2018

I had a good response from "Erwin C" It was so much informative & also solved my problem. Wish all the best freelancer.com

Date of experience: July 28, 2018
India
1 review
0 helpful votes
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Good Support- Freelancer.com
July 5, 2018

My Queries were resolved successfully, very cooperative and helpful support... Superb Thank you freelancer.com

Date of experience: July 4, 2018
South Africa
1 review
0 helpful votes
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Josie G. Review
July 5, 2018

Amazing service, waited for me to reply despite my forgetfulness about requesting the online chat. Very helpful and polite.

Date of experience: July 4, 2018
Colombia
1 review
0 helpful votes
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Excelent
August 11, 2022

Excellent attention and predisposition for the interview despite my difficulty in English, everything went wonderfully.

Date of experience: August 11, 2022
Pakistan
1 review
0 helpful votes
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Great Freelancing Team
April 8, 2023

Very helpful and responsive. They have guided me properly to resolve my issue.
Highly appreciated
Thanks

Date of experience: April 8, 2023
Australia
1 review
1 helpful vote
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Fixed it
June 20, 2019

Jessica B - Fixed the problem and was easy to deal with. A ++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: June 18, 2019
RU
1 review
0 helpful votes
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Very helpful assistance.
June 20, 2019

Freelancer.com is very convenient for getting talented freelancers.
I really appreciate your help and recommend freelancer platform.

Date of experience: June 19, 2019
India
1 review
0 helpful votes
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Prompt, Polite and HELPFUL!
June 16, 2019

Sean is a nice agent to answer your questions, He gives you quick replies. Will definitely wants the same guy for all my FL Queries. Thank buddy!

Date of experience: June 16, 2019
Viet Nam
1 review
0 helpful votes
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Very kindness and profesonal
June 16, 2019

Good service and professional.
She guided me to know more detail regarding preferred freelancer system.
Thanks.

Date of experience: June 14, 2019
Bangladesh
1 review
0 helpful votes
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Excellent Service
September 13, 2023

I approached him for a freelancer batch. He explained everything to me beautifully. Have very good service. Highly recommend!

Date of experience: September 13, 2023