business logo of Freelancer

Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,108
value
965
shipping
661
returns
747
quality
972
This company responds to reviews on average within 3 days
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star
Pakistan
1 review
0 helpful votes
Follow Attiq X.
Unfollow Attiq X.
Send Message
Share Review
Report Review

AWSOME
August 6, 2020

Really helpful like always, needed some clarification regarding dispute. Told me each trivial detail which I wanted to know. Thanks

Date of experience: August 6, 2020
India
1 review
0 helpful votes
Follow Sid R.
Unfollow Sid R.
Send Message
Share Review
Report Review

Excellent Experience!
November 22, 2018

Chelsea was very helpful and she even gave me preference over other interviewees because I had an urgent situation!

Date of experience: November 20, 2018
Cameroon
1 review
0 helpful votes
Follow Lawrence E.
Unfollow Lawrence E.
Send Message
Share Review
Report Review

Erwin gave me positive answers to my freelance bidding problems... with the support of Erwin's assistance, I win high paying projects.

Date of experience: December 4, 2017
Germany
1 review
0 helpful votes
Follow Sedat I.
Unfollow Sedat I.
Send Message
Share Review
Report Review

Freelancer Support - Eric S.
November 15, 2018

I can say that Eric S. Is the perfect customer support agent from freelancer website! Thanks so much

Date of experience: November 13, 2018
Turkey
1 review
0 helpful votes
Follow Jimmy E.
Unfollow Jimmy E.
Send Message
Share Review
Report Review

Perfect
November 21, 2018

In a few minutes with no pain he refunded my money back. Many thanks to Benny S. Perfect customer service.

Date of experience: November 19, 2018
Lebanon
1 review
0 helpful votes
Follow Sparximer F.
Unfollow Sparximer F.
Send Message
Share Review
Report Review

Great Help
October 22, 2018

Jade D. Was great help, he answered my questions and left no doubts:)
Thanks for being professional!

Date of experience: October 21, 2018
India
1 review
0 helpful votes
Follow kumar W.
Unfollow kumar W.
Send Message
Share Review
Report Review

Claudia. B, customer support of Freelancer is very helpful and hard working. Helped me resolving my problem with good patience.

Date of experience: November 18, 2018
1 review
0 helpful votes
Follow doris y.
Unfollow doris y.
Send Message
Share Review
Report Review

Pretty patient and helped me solving the issue! Now I can leave feedback on my freelancer project! Thank you so much!

Date of experience: December 5, 2017
Ukraine
1 review
0 helpful votes
Follow Yuliia Y.
Unfollow Yuliia Y.
Send Message
Share Review
Report Review

Thank you, Josie G.

And freelancer.com is a good place to find freelance job or freelancer for your project.

Date of experience: December 4, 2017
Australia
1 review
0 helpful votes
Follow Stefan F.
Unfollow Stefan F.
Send Message
Share Review
Report Review

Great Assistant
May 1, 2023

I was able to get reasonable answers about my two issues.
This guy has professional knowledge what he is doing.
Perfect jo

Date of experience: May 1, 2023
Ethiopia
1 review
0 helpful votes
Follow Siham T.
Unfollow Siham T.
Send Message
Share Review
Report Review

Very supportive
January 31, 2023

Mr. Harriet has helped me through my payment authentication and I didn't even had to wait for long. Thank you.

Date of experience: January 31, 2023
India
1 review
0 helpful votes
Follow Raghvendra U.
Unfollow Raghvendra U.
Send Message
Share Review
Report Review

Very Good!
November 9, 2022

Assistance was very nice and professional. She gave satisfactory answers of all my questions as well.

Date of experience: November 9, 2022
France
1 review
0 helpful votes
Follow Max a.
Unfollow Max a.
Send Message
Share Review
Report Review

Awesome
November 28, 2017

Fast and nice support.
I got processed for a refund in 2 minutes.
Pleasant conversation with Josie.
See you soon Freelancer

Date of experience: November 28, 2017
Pakistan
1 review
0 helpful votes
Follow saagar k.
Unfollow saagar k.
Send Message
Share Review
Report Review

Good
February 19, 2018

Erwin helped me instantly. Keep up the good work and help other people with issues they face. Thanks.

Date of experience: February 19, 2018
Thailand
1 review
0 helpful votes
Follow Nopparuth N.
Unfollow Nopparuth N.
Send Message
Share Review
Report Review

NICE and easy understanding
April 6, 2023

Fast work and easy to communicate with Joey C., really appreciate it if I finally get my refund at the end.

Date of experience: April 6, 2023
GB
1 review
4 helpful votes
Follow Ellie A.
Unfollow Ellie A.
Send Message
Share Review
Report Review

Appalling site, people cannot speak English the talent available is dire. They have taken money from my bank account and not put it in escrow.

Date of experience: June 16, 2017
Texas
1 review
0 helpful votes
Follow Ali V.
Unfollow Ali V.
Send Message
Share Review
Report Review

Declined Express Withdrwal Refund
June 11, 2019

Frieda was really helpful in providing useful information and resolving my issue, prompt response as well

Date of experience: June 10, 2019
Bangladesh
1 review
0 helpful votes
Follow Md Jisan G.
Unfollow Md Jisan G.
Send Message
Share Review
Report Review

Wonderful experience
June 30, 2023

She was exceptionally kind, cooperative, and gentle, always willing to provide me with a vast array of valuable information

Date of experience: June 30, 2023
Romania
1 review
0 helpful votes
Follow Constantin R.
Unfollow Constantin R.
Send Message
Share Review
Report Review

Fast and professional, on point, helped me out exceptionally. He is one of the best support guys around here.

Date of experience: June 5, 2019
Philippines
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Send Message
Share Review
Report Review

Good agent
June 4, 2019

Assist me well with my queries, all though not sure how it will be fixed. Please Freelancer fix this soon as possible. Thank you

Date of experience: June 3, 2019