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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,108
value
965
shipping
661
returns
747
quality
972
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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India
1 review
0 helpful votes
Follow Sreevidya I.
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Makes sense
December 9, 2021

Your response was quick and clear. I now understand another side of the exchange rates. Very much helpful.

Date of experience: December 9, 2021
Mexico
1 review
0 helpful votes
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Fast, very helpful
October 31, 2020

Freelancer has a very great support, excellent, answer all questions clearly, high recommended, Thanks

Date of experience: October 30, 2020
Pakistan
1 review
0 helpful votes
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Best Interview
April 27, 2022

Interviewer "Chelsea V" is doing great job. She understand All Things very Well. Thanks for verifying my account.

Date of experience: April 27, 2022
VE
1 review
0 helpful votes
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Always attentive
February 8, 2018

Always attentive, look for the best way to solve problems, excellent support and untimely attention!

Date of experience: February 8, 2018
Nigeria
1 review
0 helpful votes
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Awesome
February 19, 2018

Very Simple to solve a complex issues. I was amazed by his well professional ethics, compassionate, responsiveness, and simplicity.

Date of experience: February 19, 2018
Bangladesh
1 review
0 helpful votes
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Very helpful indeed
September 23, 2020

Freelancer Live chat support is very much responsive. They have responded immediately about my issue and ensured to resolve the matter.

Date of experience: September 23, 2020
Australia
1 review
0 helpful votes
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Great
May 19, 2019

Judith J. Was amazing, she understood my concern, acted straight away and got the account of a fraudulent employer blocked.

Date of experience: May 17, 2019
Pakistan
1 review
0 helpful votes
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Perfect communication
May 19, 2019

Communication was perfect with Judith J, and helped me out by explaining the process of pending withdrawal request. Good customer service indeed.

Date of experience: May 17, 2019
Pakistan
1 review
0 helpful votes
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Helpful
November 20, 2021

Yes freelancer employees guide very well.
But unfortunately some scammers made me a loss of 30 dollars by taking security fee.

Date of experience: November 20, 2021
India
1 review
0 helpful votes
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Responsive team
December 17, 2022

I am very happy with the overall communication. They are responsive and resolved my query instantly.

Date of experience: December 17, 2022
Indonesia
1 review
0 helpful votes
Follow donas M.
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1. About detailing bidding of specific project and. Clearly explained.
2. also issue regarding membership plan. -> solved

For Jade D

Date of experience: May 16, 2019
GB
1 review
0 helpful votes
Follow Adeel A.
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Thank you!
March 22, 2023

When I had all supporting docs as a proof of my relocation the request was followed instantly.

Thank you

Date of experience: March 22, 2023
India
1 review
0 helpful votes
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Ralph M (freelancer support) helped me to get upto 50% offer on freelancer.com membership and it's great experience.

Date of experience: June 13, 2023
Philippines
1 review
0 helpful votes
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Jordan V. Chat Review
December 8, 2022

I had a great chat with Jordan V. He provided well explained information and good news. Thank you for your help.

Date of experience: December 8, 2022
Ukraine
1 review
0 helpful votes
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Support ninja
November 19, 2018

Fast and very Helpful. Satisfied with overall experience. Thanks!
Only problem is waiting time for a assistant.

Date of experience: November 18, 2018
India
1 review
0 helpful votes
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Perfect
November 26, 2018

Exact information is provided with instant replies. I ve been assisted by Troy. C. Thanks for your timely help

Date of experience: November 25, 2018
Turkey
1 review
0 helpful votes
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Saved my contests
November 24, 2017

Supporter was helpful, thanks. He helped me to do what I want. But this 100 character must is not good. Please improve your review page.

Date of experience: November 23, 2017
India
1 review
0 helpful votes
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Bailey is the best!
November 22, 2018

Bailey help me resolve my issue I had with membership plan! She was very good in her response and supportive as well.

Date of experience: November 20, 2018
Mexico
1 review
0 helpful votes
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Help
November 22, 2017

I had some problems with a billing from my account, and they helped me in the best way, very nice customer service.

Date of experience: November 21, 2017
Massachusetts
1 review
0 helpful votes
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Josie saved the day
July 14, 2018

Freelancer's live chat rep, Josie, helped me where neither my support concierge nor raising a ticket had.

Date of experience: July 11, 2018