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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Bangladesh
1 review
0 helpful votes
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Very good support
March 15, 2018

Josie was very accurate and friendly with me. Quick and fast. I like Josie's service very much. Thank you...

Date of experience: March 15, 2018
Ohio
1 review
0 helpful votes
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Refund
July 7, 2021

The customer service was helpful about refund deposit. He also helped with the previous project why it was incomplete.

Date of experience: July 7, 2021
India
1 review
0 helpful votes
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Resolved issues
December 3, 2018

It was great experience of getting help from support team

I am very happy with services and support team

Date of experience: December 3, 2018
India
1 review
0 helpful votes
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Excellent help
December 2, 2018

He made my query very simple and solved the issue very well really appreciate his help and recommend him

Date of experience: November 29, 2018
GB
1 review
0 helpful votes
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Great Help received from Katie
August 10, 2018

Really helpful advice from Katie. She pointed me in the right direction and explained the freelancer.com policy to me.

Date of experience: August 10, 2018
Pakistan
1 review
0 helpful votes
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Very great support
September 22, 2021

They have very nice rules and very good support, I have maintain my profile with the help of freelancer

Date of experience: September 22, 2021
India
1 review
1 helpful vote
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Good support
March 8, 2018

Agent name was Brenda. She helped me thoroughly and was very caring. It was nice support given by freelancer

Date of experience: March 8, 2018
Canada
1 review
0 helpful votes
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Judith J./ support
February 2, 2023

I would like to thank Judith for the support i received. My questions were answered with details, i appreciate.

Date of experience: February 2, 2023
Pakistan
1 review
0 helpful votes
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Account verfication
July 3, 2023

It a very nice experience. I have really enjoyed the call. The agent was very polite and talked nicely.

Date of experience: July 3, 2023
China
1 review
0 helpful votes
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Kindly Service
July 6, 2017

They kindly serve all freelancers and employers.
I will always keep all freelancer rule. And work well in freelancer.com

Date of experience: July 6, 2017
AE
1 review
1 helpful vote
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The technical support from Barry regarding money withdrawal was good.
He was able to resolve my fund withdrawal issue.

Date of experience: January 7, 2018
India
1 review
0 helpful votes
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Grate support and understand my problam and give me good solution for the query
grate.my issue regarding withdrawl

Date of experience: January 4, 2018
India
1 review
0 helpful votes
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Wonderful conversation!
December 15, 2021

It was a very good to talk with freelancer.com, Very understandable and supportive conversation. I'm highly appreciate it. Thanks!

Date of experience: December 15, 2021
Egypt
1 review
0 helpful votes
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That was Epic!
November 27, 2019

Epic!, that was very helpful, I really appreciate that, very good communication and my problem solved, thanks a lot.

Date of experience: November 27, 2019
Mexico
2 reviews
15 helpful votes
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I just begin using the platform, gave me many answers, it is very helpful... fast answers. I really appreciated

Date of experience: January 9, 2018
Belgium
1 review
0 helpful votes
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Staff
January 19, 2018

Very good contact, the person was efficient and very pleasant. She knew how to fix my problem very quickly.

Date of experience: January 18, 2018
Sri Lanka
1 review
0 helpful votes
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Customer Support
January 16, 2018

Just needed a simple information. The agent came on time, and provided the info short and sweet. Great experience.

Date of experience: January 15, 2018
Portugal
1 review
0 helpful votes
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Great support team!
October 26, 2019

Best support team ever! Today I got Phoebe C., but all the other support team members were great too.

Date of experience: October 24, 2019
India
1 review
0 helpful votes
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Really Appreciate the support team response and repeated follow-ups which really helps user like me. Kudos to support desk.

Date of experience: May 13, 2020
South Africa
1 review
0 helpful votes
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Account investigation and rectification
May 9, 2021

The team helped me sort out the issue I was having within 24 hours, and their correspondence was effective.

Date of experience: May 9, 2021