FreelancerReviews 5,586

Freelancer's OK, wait until I withdraw on freelancer. I am fairly satisfied with other representatives except Jerome C., who wasn't able to help me at all.

I'm looking forward to receive my money on due (as listed on the category of processing date). I have 55 trust score and I don't know if it would help me get my money earlier hehe.

There is a good reason this site sucks, because people you get what you pay for. Freelancer.com pays poverty prices. People want to pay you $30 for a logo, or $2-8 dollars an hour.

Well guess what, educated and qualified designers won't work for that, so you are going to get poor jobs, done unprofessionally. You are going to get a company that charges and withholds money etc. Or people who don't finish a job.

Hire a local designer or web dev and pay for it. Don't use this site. The Walmart of Design.

I've been to a presentation one of the CEOs did and it was a joke and he was quite dismissive when I presented the poverty wages as a problem.

I was using freelancer it was a new account i have upgrade my account to buy bids of 1999 INR. And they ask for verification process just after a day i buy credits as if i don't do verification they will not allow me to withdraw fund.
I have provided all documents as required and a day later they have deleted by account.
Don't trust on freelancer there are many other freelancing sites working in a right and ethical manner.
These people are fraud and eating peoples money of hard-work in wrong ways.

Hi there,

I have been working on site and it was all good. One of client charge back 649 euro and my account balance become negative. From last week i receive no response.

Freelancer.com saying: Please deposit funds make account balance positive. They stopped my bidding. I cannot place bid on jobs.

What is my plan, open bidding so i can bid on jobs and earn so balance can be settle. From last week i have never heard from help. Please resolve issue ASAP and lift restriction from account of bidding so i can work and resolve account *******@Lara, already send you email check ticket for yourself SCK-721-******* and other ticket on site JZM-186-*******.

Waiting for it to be resolve ASAP so i can get started.

Thanks.

Although there are legitimate projects on Freelancer, the site does it's best to exact bogus fees from Freelancer. In fact it even runs an algorithm with a fake company called Faithartistry in order to trick new freelancers. You are offered a $600 job from Faithartistry.com. If you accept you find out the company does not exist, but Freelancer still exacts its $60 fee without a refund (unlike sites like Upwork which have built in protections against fraud). I was contacted by this algorithm twice, exact same messages, and even sent a text message telling me I had been awarded the job. Freelancer benefits by scamming unsuspecting clients, and I caught them in the act. Beware.

I've finished job with fixed price, but employer just deleted the project and closed his account without paying single $. I was charged for project fee. I did screenshots of the project before it was deleted, but support is silent. This site has definitely worst payment system. Basically you can create account, deposit, create a project, get what you want and pay nothing. Just cancel deposit, delete the project and close your account. I wonder why it's still working.

You can't trust anyone on this site even though Freelancer.com claims that they do verification checks. Even the employers on there are scammers. I completed a job and as soon as it was finished and time for me to receive payment, the employer was ghost.

Garbage.

UPDATE 4. 29. 16**************
It gets worse if you contact customer support! I really think no one there has any clue what they're really doing; random different people will e-mail you asking for the same information even though you've already sent it. They even have a random worker on Site Jabber.

This is why scammers use Freelancer.com. They know that if you go to customer support you'll get the runaround and they'll just go on their merry way and look for the next chump to steal from.

JUST SAY, "HELL NO" and trust the reviews. Freelancer.com is really as terrible as everyone says it is.

I am new in this site, but I didn't know that their site just have a free trials and after that they get money to my PayPal and credit card account just to force me pay their membership plan. I didn't click any membership plan. I was shock! When I check my money online, it was decrease. I am asking for refund and ask my PayPal account to dispute them so that PayPal will review it. Freelancer.com replied to me and ask me to close the dispute so that they can refund me but I am asking then to refund my money first before I close the dispute and resolve the problem.

Until now, I am waiting for my money to refund. Please refund my money.

If you had high hopes to work as a freelancer via this platform. I must warn you about what will happen to you soon:
- Complete project take money
- Try to transfer money from freelancer and it stalls and they always have some reason to hold your money on their pocket.
- After sometime you will see that they will charge you back as much money as u earn.
- Or you complete a project and employer may disappear and without completing job. So you can not leave negative feedback to this

AS YOU SEE THIS WEBSITE SEEMS DESIGNED FOR SLAVES WHO WORKS FOR NOTHING.

TAKE YOUR OWN RISK!

AND ASK FOR REAL SCREENSHOTS FROM MY ACCOUNT TO SEE WHAT HAPPENED

I have been working for them for past 1 year, and had encountered delay in the payment 8 times out of 14 times. The site provides absolutely no security. Please check the other reviews, believe it yourself, never link your credit card to their freelancer account or deposit any money. I will do my best to spread what kind of scam are they doing here and tell all the current client to stop working there. I am also going to post a video that I screen recorded about the freelancer support, I don't care if they close my account because of this review but please don't waste your time and energy by joining this stupid, fraud and BS website.

I got two payments from client. Both were taken back by freelancer.com, I was told that Employer breached Terms and Conditions. When I contacted Employer, I was informed that freelancer.com need Passport copy, Billing Address details and Bank details.

Employer is not willing to share these sensitive information. As Employer is not willing to share the above documents with freelancer.com, my all previous payments from this Employer are taken back by freelancer.com

When I contacted support, I told them why this is happening? They said, these kind of things are in their terms. After 2 hours, my account is suspended also.

Requesting Australian Government to shut down this website immediately.

After signing upto this site, I thought I'd be in a great position to make some more money by finding more jobs.

Having a great experience with upwork (oDesk) i needed to widen my project range, so i came across the 'number one platform for freelancers'.

After signing up i was told that im best having some qualification behind me by doing a exam.
After doing them on odesk for free, i was surprised to see they were charging for them, but that didn't bother me, i did a test and passed and got my badge. I tried another one but didn't pass, to resit the test they wanted another $8, so i forgot about it.

After applying to jobs with the ferocious competition, i finally got offered a job which i gladly took.
Getting ready to pay my rent for the week, i was shocked when my bank told me i didn't have enough funds in my account. I checked to find that freelancer had directly removed the fee for the job from my account, when i hadn't even started working on it.
I contacted support to find out that they take the fee from the freelancer directly instead of from the funds that they had already acquired from the employer. This is probably so they always get their cut If the payment is unauthorized (take from the little guy, trust). This was something i had never experienced from a freelancing website, but i was shocked when i read the support email where the member has said "This is not refundable if the project isn't successful" (yeah, typical).

I still kept using the site in order to get the money i could from this job (didn't have a choice now).
After completing, the employer released the funds which i went to withdraw.
The first thing i noticed is that they had their own exchange rates.
(Losing $13 from the current exchange rate)
And they are also making me wait half a month before they even consider releasing my funds because of "security reasons".
Talk about a disaster. (Considering they are so fast when it comes to taking money from me)

Freelancer.com is the most money-hungry, pathetic site i have ever used to find work. Peroid.

They don't give a crap about their users, only their fat paychecks.
They treat your hard-worked-for money like their own.
Another greedy scam.

I'm going back to upwork.

The worst website around. I have yet to find quality service...

Watch out, i just receive an email entitled "I HATE tight deadlines!" witch i foolishly opened and next thing i know, (couple hours later) is paypal is informing me there has been a preapproved payment, i didn't logged in on paypal on weeks and freelancer.com in YEARS! For what I'm reading here its a huge security bridge or elaborated scam covered i regret of the day i register on their site, if you are looking to work online you are lot better on 99designs by far

I and received a project on freelancer.com, which was fake as I realized later. The freelancer.com withdrew 1000$ from my paypal account as a commission for providing me this project. Now I don't know how to get back my 1000$. I tried to contact support team, but it takes too long for them to respond, they have standard answers like, please provide us more information etc. I can't find any phone number to contact the freelancer.com directly. I made reversal of payment by paypal and my account was limited. I get a message that freelancer.com aim to have this resolved within 48 hours. But it is not resolved more than one week, and I was asked to cancel a claim on paypal. Now what I should do, how long should I wait for response. I want to know if I have to pay commission fees to freelancer.com even if the project I accept turned to be fake?

Freelancer is a Fraudulent rip off. They will try and steal you money. Its hard to believe that this company is still aloud to operate with so many contractors and Employers being ripped off. I wish i did product review search before I used them. Im $921 out of pocket for nothing in return. Their support is the worst in the world. No telephone support like other companies and terrible email support and response times.

Here is my story. I hired a contractor to do some website work after paying one of freelancers staff a fee of $32 fee to recommend the best freelancer for the job. I interviewed the contractor they recommended, I awarded the job to him and we agreed on a timeframe to complete the work. I then paid $800 for the job plus other admin fees $27 & $18 to Freelancer. Once I had paid freelancer the funds, the contractor then said he was going on holidays and would not be free much to do the work. We clearly discussed the time frame and he assured me he was available to complete the job. But then as soon as the job was awarded and moneys transfer to Freelancer the contractor told me he is now not available much to do the work.
I needed to get the job done and decided to get somebody else to do the work from a different agency. The contractor demanded he gets paid $100. Basically for just the job interview. No work had started or documents were provided to the contractor. I told him its ridiculous you wanted to get paid for briefly discussing the job over skype, but he demanded to get paid $100 for the job interview. I contacted Freelancer support and they told me there was an arbitration process that had to be followed. So I did that and paid another $42. The contractor backed down and I was won the dispute. They still will not release my money back to me even though i clearly won and no work has even started.

Freelancer has now frozen my funds and mentioned in the notes that this matter will be resolved in 64 days. 64 days my friends, can you believe it 64 days.(Note I can still deposit more money though) They has asked me to supply my passport, rates notices and other proof of id. I thought this was ridiculous but as this was not need in the beginning but did as they requested. Absolutely made no difference. Their poor support has disappeared.

This drama has been going on for 3months now. Im $921 out of pocket. I can not get a refund or use the money to get any work done.
Its not worth it to ever use this company. There are other better reputable alternatives with support.
64 days time frame to solve a support ticket is ridiculous can your business afford that?

FREELANCER.COM REFUSES TO REFUND THE 500.00 I WAS RIPPED OFF FOR THROUGH MY SQUARE ACCOUNT BECAUSE OF THEIR NEGLIGENCE TO PROPERLY SCREEN THEIR EMPLOYERS THAT ARE POSTING THESE JOBS. THE LAWYER AND SUING THEM IS NEXT STEP FOR ME! I JUST WANT MY MONEY BACK! I joined Freelancer in the hope that I would get some half decent work to do. Umm NOT! Of the few jobs that i was asked about i accepted only one and with that the people that hired me to build them an art website were working with stolen art and stolen credit card numbers and i got ripped of $500.00 through my personal square account, i have reported all this to the police. These people that are posting these jobs are from Nigeria and i recommend for those of you that wish to continue with Freelancer.com never accept or bid on a job from anyone from Nigeria they are all scam artists. They have now stolen my artwork and are trying to sell it online and Freelancer.com continues to let these employers post this job about this art gallery assistant being needed pathetic i can't believe it. I am so infuriated. I put in another support ticket today because i was contacted by another person again yesterday in where these people were scamming her with my art work this is not funny and freelancer does not absolutely nothing to resolve this dispute. These employers on there don't put up profile pictures, they don't have to supply copies of government id and taxation information in order to prove they are who they say they are... like just disgusting. I do not recommend people use the freelancer.com site. In my opinion Freelancer.com has also stolen my artwork because they are allowing these people to continue to fraudulently post these jobs to sell it.

For 2 years I have been making some few projects on freelancers.com with most of the money goes to this scammer website. Today I found my account suspended after I have received the money from my employer. I have received an email telling me that the money was successful released. But when I logged to my account I was checked how I was suspended for login to my account; telling me that I have broken its rules.
Wake up freelancer! Wake up employers! Dont waste you time!
One day you will be checked like me. I was already warned by many friends but I could not take that in consideration. But with the first time with a project with good budget, I got deceived by this scammer website.
They know everything about you, once they feel that they want take your money and get ride of you, they will do that without hesitation or a pre-warning!

Don"t use their desktop App, it records everything on your computer to help them spy on you if you have some trouble with them. I mean, this App is a spyware!

Freelancer is losing its business. Its situation is going worst everyday. They make up new scamming rules everyday to control their users money. They will use any scamming, hacking or every legal power to take rid of you. Be aware! The founder of Freelancer.com, Matt Barrie, is a thief