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FreelancerReviews 19,941

4.7

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From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
315
value
274
shipping
181
returns
208
quality
278
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Indonesia
1 review
0 helpful votes
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Great
March 24, 2023

Great person from Freelancer, Nice interview with him

Date of experience: March 24, 2023
Pakistan
1 review
0 helpful votes
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Thank you Barry for taking the time to interview me. I appreciate the opportunity to discuss my qualifications and learn more about the position.

Date of experience: March 24, 2023
Canada
1 review
0 helpful votes
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Russell V
March 24, 2023

Got my problem fixed. Awaiting a withdrawal to my bank account

Date of experience: March 24, 2023
Malawi
1 review
0 helpful votes
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Informative Feedback
March 24, 2023

My address verification was declined. Unfortunately the decline did not give specific reasons. I think this can be improved. However when I reached out for support, the specifics were given, thanks for that.

Date of experience: March 24, 2023
VE
1 review
0 helpful votes
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All excellent...
March 23, 2023

The support provided by the freelancer team was excellent, they were always hand in hand answering my questions...

Date of experience: March 23, 2023
Egypt
1 review
0 helpful votes
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Great
March 23, 2023

Great experience with the site, and clients
A lot of opportunities

Date of experience: March 23, 2023
India
1 review
0 helpful votes
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Gave quick solution
March 23, 2023

He was very quick and helped with the verification payment process.

Date of experience: March 23, 2023
Pakistan
1 review
0 helpful votes
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Selling Verify badge
March 23, 2023

He was so clear that what he want to sell, Thanks man for the verify bagde

Date of experience: March 23, 2023
GB
1 review
0 helpful votes
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Jethro M - verification
March 23, 2023

The process has been smooth and Jethro M has been helpful, answering my queries quickly and in full. The process has taken a little longer than I had hoped but seems to be progressing so hopefully will be sorted in the next day or 2. Here's hoping that verification will help me to develop my freelance career.

Date of experience: March 23, 2023
1 review
0 helpful votes
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Membership fee refund
March 23, 2023

Freelancer help to refund my membership fee and stop this membership it's a

Date of experience: March 23, 2023
India
1 review
0 helpful votes
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Best and nice experience
March 23, 2023

This site's best option for receiving/giving outsourced work.

Date of experience: March 23, 2023
India
1 review
0 helpful votes
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It was the first time to video call with the freelancer verification team. It was great. Thank you so much for understanding me and my skill.

Date of experience: March 23, 2023
Pakistan
1 review
0 helpful votes
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I did an interview to Chelsea, and it went very well, had a great time with her, she is very clean in asking and very kind. Thanks

Date of experience: March 22, 2023
India
1 review
0 helpful votes
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Awosome
March 22, 2023

Chelsea assisted me with getting my freelancer badge. Smooth working experience

Date of experience: March 22, 2023
Pakistan
1 review
0 helpful votes
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Excellent
March 22, 2023

It was straight forward and she did a really good interview

Date of experience: March 22, 2023
India
1 review
0 helpful votes
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Wonderful
March 22, 2023

I verified my account very easily because communication was very clear during call.

Date of experience: March 22, 2023
Florida
1 review
0 helpful votes
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Freelancer Verified Interview
March 22, 2023

Mary was very informative when it came to the Freelancer verified program and super nice to talk with. Thank you!

Date of experience: March 22, 2023
Kenya
1 review
0 helpful votes
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Great session.
March 22, 2023

Communication was great. All the questions were clear and concise.

Date of experience: March 22, 2023
Argentina
1 review
0 helpful votes
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Verified Bagde Video call
March 22, 2023

Excellent. It was on time, and Chelsea was super nice and made me feel comfortable the whole time.

Date of experience: March 22, 2023
Pakistan
1 review
0 helpful votes
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My experience
April 21, 2023

The response was very good. I was seriously not expecting it,but there is a problem I still don't know and I wanna know please why did you block my account? Is there any problem with my credit card? Please guide me

Date of experience: March 22, 2023