business logo of Freelancer

FreelancerReviews 19,941

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star

Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
Follow Imran T.
Unfollow Imran T.
Share Review
Report Review

Good and Fast
April 4, 2023

It was good friendly interview and took not much time. Thank You.

Date of experience: April 4, 2023
Morocco
1 review
0 helpful votes
Follow Rafik Z.
Unfollow Rafik Z.
Share Review
Report Review

Very helpful
April 4, 2023

Very helpful and it was great to speack with him. He described the program to me and asked questions about me and finished by approving my application.

Date of experience: April 4, 2023
India
1 review
0 helpful votes
Follow Dakchesh H.
Unfollow Dakchesh H.
Share Review
Report Review

For the Interview
April 4, 2023

Barry is a nice person. I was glad to meet him and the interview was good.

Date of experience: April 4, 2023
DO
1 review
0 helpful votes
Follow Kevin Z.
Unfollow Kevin Z.
Share Review
Report Review

Exelent
April 4, 2023

Harriet A. It has helped me very well with a problem I had as a freelancer, excellent and fast service, nothing more to say, 5 stars

Date of experience: April 4, 2023
Indonesia
1 review
0 helpful votes
Follow rokha N.
Unfollow rokha N.
Share Review
Report Review

Freelancer support
April 4, 2023

Very fast response and very helpful for me who have problems with freelancing

Date of experience: April 4, 2023
Pakistan
1 review
0 helpful votes
Follow Muzamil Q.
Unfollow Muzamil Q.
Share Review
Report Review

I had a very good experience with you, you are very helpful.

Date of experience: April 4, 2023
Nigeria
1 review
0 helpful votes
Follow Tolulope W.
Unfollow Tolulope W.
Share Review
Report Review

Awesome assistance
April 4, 2023

Javier was very helpful with my inquiry. Thanks so much for your assistance.

Date of experience: April 4, 2023
Turkiye
1 review
0 helpful votes
Follow A. Burak X.
Unfollow A. Burak X.
Share Review
Report Review

Chelsea was amazing!
April 4, 2023

The verification process was great. Chelsea was very professional and comforting. It was quick and thorough. Thank you for all you guys did!

Date of experience: April 4, 2023
Serbia
1 review
1 helpful vote
Follow Boris O.
Unfollow Boris O.
Share Review
Report Review

I started with Freelancer.com more then 10 years ago, and ever since then I had enough of work to say goodbye to my 9-5 job. Their support was always there when I needed any kind fo help or support in terms fo projects, clients or my funds/incomes. Since Im in web design and development niche, I would recommend it to any one offering same services to use this platform, since its for sure one of the best out there.

Date of experience: April 4, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad I.
Unfollow Muhammad I.
Share Review
Report Review

Dear Dahlia M.,
You responded on time and processed my request and sent the money to my bank account. Thank you very much for your help.You have understood my problem then solve my problem and given the best answer. Thanks you so much for you support.
Regards,
Muhammad Asif

Date of experience: April 4, 2023
Viet Nam
1 review
0 helpful votes
Follow Do Neth U.
Unfollow Do Neth U.
Share Review
Report Review

Everything is so good
April 3, 2023

Prepare in advance to be able to answer questions, it would be great for that

Date of experience: April 3, 2023
India
1 review
0 helpful votes
Follow Mukesh J.
Unfollow Mukesh J.
Share Review
Report Review

Good Experience
April 3, 2023

Good Experience. Nice to Talk With Her. I am Very Happy with the Freelancer Team. Thanks!

Date of experience: April 3, 2023
Indonesia
1 review
0 helpful votes
Follow Suyoga W.
Unfollow Suyoga W.
Share Review
Report Review

Very good
April 3, 2023

She was good and very patient to finish the interview

Date of experience: April 3, 2023
Argentina
1 review
0 helpful votes
Follow Milton Q.
Unfollow Milton Q.
Share Review
Report Review

Interview for Verified with Barry
April 3, 2023

It was nice to talk to Barry to verified my account, I had some technical issues so the call was a little bit late and he wait for me. Everything went well, I'm happy with my new blue badge.

Date of experience: April 3, 2023
India
1 review
0 helpful votes
Follow Joshi O.
Unfollow Joshi O.
Share Review
Report Review

Initially, an interview was scheduled for 10 minutes, It started nicely & slowly become interesting, and more questions came up as we moved further and it went for an hour, Team was very smart for taking an interview and they have verified me very smartly by walking them through the code & different projects.

Date of experience: April 3, 2023
India
1 review
0 helpful votes
Follow Harshwardhan Y.
Unfollow Harshwardhan Y.
Share Review
Report Review

Very nice experience
April 3, 2023

Had a great and smooth experience! It was really nice talking

Date of experience: April 3, 2023
Kazakhstan
1 review
0 helpful votes
Follow Zhenis A.
Unfollow Zhenis A.
Share Review
Report Review

Freelancer Support team
April 3, 2023

I had problem with a contest holder that after contest award haven't complete with the payment.

Date of experience: April 3, 2023
Egypt
1 review
0 helpful votes
Follow Giovanni H.
Unfollow Giovanni H.
Share Review
Report Review

Fantastic verification interview
April 3, 2023

I just had an interview with Berry so cooperative and friendly

Date of experience: April 3, 2023
Philippines
1 review
0 helpful votes
Follow some K.
Unfollow some K.
Share Review
Report Review

Great
April 3, 2023

I was having a hard time closing my account. But the support was able to answer my questions and finally solve my problem. Thanks!

Date of experience: April 3, 2023
Argentina
1 review
0 helpful votes
Follow Cecilia H.
Unfollow Cecilia H.
Share Review
Report Review

Muy contenida
April 3, 2023

Excelente atencion. Me senti contenida. Muy amable en su trato

Date of experience: April 3, 2023