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FreelancerReviews 19,955

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very pleasant conversation with lady rep who asked about my skills, experience and contribution to other members.

Date of experience: August 30, 2023
Bangladesh
1 review
0 helpful votes
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Most helpful I have ever met
August 30, 2023

Russell V. is an excellent person. She knows how to make an interview engaging. I really appreciate her approach towards the interview. It makes a pleasant afternoon talking with Russell.

Date of experience: August 30, 2023
Australia
1 review
0 helpful votes
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Fantastic Reivew
August 29, 2023

The person i interviewed with was super friendly and helpful Would recommend speaking to them again.

Date of experience: August 29, 2023
Indonesia
1 review
0 helpful votes
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I LOVE MAINE FAST RESPONS
August 29, 2023

I really like maine's quick answers, and it's really helpful in solving problems.

I didn't like Aleck Customer Services, he took so long to reply to my messages. And he didn't solve my problem at all on freelancer.

Date of experience: August 29, 2023
Florida
1 review
0 helpful votes
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@Chealsea is the best
August 29, 2023

Since yesterday she is so kind, thanks for everything

Date of experience: August 29, 2023
Egypt
1 review
0 helpful votes
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Great Service and fast response
August 29, 2023

I asked to restore my deactivated account and in the same day, my account got reactivated.
Great Experience and fantastic service.

Thanks a lot.

Date of experience: August 29, 2023
Turkiye
1 review
0 helpful votes
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Support has quality
August 29, 2023

I Got very nice support from support team. And my problems are solved. Everything is wonderful.

Date of experience: August 29, 2023
India
1 review
0 helpful votes
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Freelancer Verified Interview
August 29, 2023

Interview process with Russell V was very smooth. She explained me all the benefits of Freelancer Verified.

Date of experience: August 29, 2023
Saudi Arabia
1 review
0 helpful votes
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It was a nice person
August 29, 2023

A good questions was asked from the interviewer, and I knew a lot about the new features from her.

Date of experience: August 29, 2023
Egypt
1 review
0 helpful votes
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Membership subscription
August 28, 2023

I am so happy to work with Alexander Lewis! Everything was Amazing, and Alexander did Great work in a very short time and helped me a lot!
Thanks a lot!

Date of experience: August 28, 2023
Mexico
1 review
0 helpful votes
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Excellent Experience
August 28, 2023

The freelancer staff was great with my interview, I had no problems whatsoever and she was so nice!

Date of experience: August 28, 2023
Turkiye
1 review
0 helpful votes
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Perfecct assistance
August 28, 2023

He was very concerned about the problem I was having.

Date of experience: August 28, 2023
Bangladesh
1 review
0 helpful votes
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Great Support
August 28, 2023

Nice and responsive and thanks for your service, Best support ever

Date of experience: August 28, 2023
France
1 review
0 helpful votes
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Very good
August 28, 2023

Jayce was very nice and explained to me what I had to know. I hope I could text more with him but,"no communication offsite"

Date of experience: August 28, 2023
Indonesia
1 review
0 helpful votes
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Good CS
August 28, 2023

Andrei M. Is a good customer service. I am glad that my issue can solved fast.

Date of experience: August 28, 2023
Bangladesh
1 review
0 helpful votes
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I am professional Graphics Designer, and my Experience is 7+ years,
I can Professionally do logo designing, So I can do this job very well and Efficiently. I am Expert in logo design, banner design, flyer design, visiting card, Personal card and all Graphics Design work. I learned this work a separate long-term course at the Government Computer Training Center. And I also professionally trained by Fiverr super seller trainer.
I can do my job very well and Efficiently, so any Company and person will be satisfied with my work. Thank you.

Date of experience: August 28, 2023
India
1 review
0 helpful votes
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Refund request
August 28, 2023

Great experience with your customer service, great help

Date of experience: August 28, 2023
Bangladesh
1 review
0 helpful votes
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I did a contest a few days ago, where my client left without giving me a review.
I spoke with Freelancer Support Dom A. He helped me a lot. I am grateful to him

Date of experience: August 28, 2023
Saudi Arabia
1 review
0 helpful votes
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BEST Experience With Freelancer.com
August 28, 2023

It was very very very kind and humble behavior during my questions answer and guidelines, they are awesome.

The best service that I have seen my life.

Thank you so much

Date of experience: August 28, 2023
Peru
1 review
0 helpful votes
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Friendly and attentive service
August 27, 2023

A sincere intention to help and commitment to follow my case was shown, if this finally happens, I will appreciate it very much.

Date of experience: August 27, 2023