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FreelancerReviews 19,955

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Awesome!
September 26, 2023

It's awesome, I loved it. He answered my all questions. Thanks!

Date of experience: September 26, 2023
Canada
1 review
0 helpful votes
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Great verification experience
September 26, 2023

I thank Cheslea for doing the verification interview. It felt like a job interview and she was asking very good questions! She was very informative and clear about the process before and after.

Date of experience: September 26, 2023
Pakistan
1 review
0 helpful votes
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Hi
Professional Graphics Designer
I am Professional graphic designer Highly creative and multi talented Graphic Designer with extensive experience in multimedia, marketing and print design.Creative experience in the following
PHOTOGRAPHY Black & White Photography Lithography Retouching Photograph Restoration
Successfully manage and coordinate graphic design projects from concept through completion. Work closely with clients to create vision, conceive designs, and consistently meet deadlines and requirements. Effectively build, motivate, and direct design and production teams. Coordinate freelance designers, Best Regard: Kamran Saroha Thank U

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Date of experience: September 26, 2023

You are very Good Keep it up
September 22, 2023
Previous review

Hello
Freelancer Team
I am Happy Join in a Blue Badge I am Professional Freelancer I will work Freelancer 8 year old

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Date of experience: September 22, 2023
Ireland
1 review
0 helpful votes
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Nice support
September 26, 2023

JethroVerified was very patient and very clear explaining what the product was about. He provided insightful context and details about how the product works

Date of experience: September 26, 2023
Arkansas
1 review
0 helpful votes
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Very helpful, knowledgable and kind
September 26, 2023

My technology wasn't working and I had the meeting time wrong. Chelsea was so patient and helpful while I figured out how to join the meeting. Once engaged, she was very pleasant and calming.

Date of experience: September 26, 2023
Egypt
1 review
0 helpful votes
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Closing an old issue
September 26, 2023

It was very good and fast and gave with the answer I needed

Date of experience: September 26, 2023
Pakistan
1 review
0 helpful votes
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I give my solutions in this chat
September 26, 2023

I give my solutions in this chat. I am very to yo freelancer agent

Date of experience: September 26, 2023
India
1 review
1 helpful vote
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Russell V. great person Help me a lot.
September 26, 2023

I was little nervous before this interview. Russell was very nice and this help me a lot to successfully complete this interview. Thank you Russell V.

Date of experience: September 26, 2023
Mexico
1 review
0 helpful votes
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Excelent service
September 25, 2023

Easy and well guided verification process. Great support

Date of experience: September 25, 2023
Argentina
1 review
0 helpful votes
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I contacted an operator again to try to connect my Facebook to freelance from the PC and every time I tried a pop-up window opened and closed immediately, Jayce L. Told me to delete the cookies, the history and login from the cell phone, indeed He is online. He was very kind to me since I didn't understand almost anything and he explained it to me very well. Excellent person

Date of experience: September 25, 2023
Morocco
1 review
0 helpful votes
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Kind assistance
September 25, 2023

Very nice staff, very nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staffvery nice staff

Date of experience: September 25, 2023
France
1 review
0 helpful votes
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Excelent Macy M was wonderful in the way she addressed this situation
I didn't wanted to get the freelancer penalized because he did his best, unfortunately he couldn't do it

Date of experience: September 25, 2023

Allie was very objective about the issue I had
September 23, 2023
Previous review

I had a very poor experience with a developer that right before awarding him the project changed his pricing and she told me how to proceed in a very clear way.
I lost a day with this "freelancer" and I will report him now because you don't really need people like this doing work for you

Date of experience: September 23, 2023
Missouri
1 review
0 helpful votes
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Great person
September 25, 2023

It was great to talk with him, nice and cooperative person.

Date of experience: September 25, 2023
TZ
1 review
0 helpful votes
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Refund Request
September 25, 2023

Quickly helped me and assisted to initiate the refund

Date of experience: September 25, 2023
Hong Kong
1 review
0 helpful votes
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Great job
September 25, 2023

Nice, enthusiastic. But I didn't know I also need to subscribe corporate plan after I have gotten freelancer.com verified. Then, the staff explained to me and it is clear what's the difference between personal and corporate. I think this should show on the page.

Date of experience: September 25, 2023
Japan
1 review
0 helpful votes
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Thank you, Chelsea.
September 25, 2023

She agreed to a written interview for me, as I am not very good at speaking English.
Thank you so much.
I will continue to contribute for my clients!

Date of experience: September 25, 2023
RU
1 review
0 helpful votes
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Fast response and helpful staff
September 24, 2023

They answered my concerns in less than a minute, so polite and helpful members.

Date of experience: September 24, 2023
Egypt
1 review
0 helpful votes
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Very good
September 24, 2023

Very good experience, professional and helpful, would definitely like to be my next customer representative

Date of experience: September 24, 2023
Pakistan
1 review
0 helpful votes
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Nice one
September 24, 2023

Best and quick and problem solving response from freelancer team person.

Date of experience: September 24, 2023
Pakistan
1 review
0 helpful votes
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Hi freelancer company support team help me to close my previous account and freelancer company give information that related my work.

Date of experience: September 23, 2023