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FreelancerReviews 19,711

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,144
value
995
shipping
673
returns
761
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Refining the Project Post content
October 22, 2023

Gave the timely and relevant description to my project post.

Date of experience: October 22, 2023
Mexico
1 review
0 helpful votes
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Macy M.
October 22, 2023

Macy M. Is really good understanding people problems and giving solutions

Date of experience: October 22, 2023
Malaysia
1 review
0 helpful votes
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Communication outside Freelancer
October 22, 2023

Satisfy and good, very details explanation. It does help a lot

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Macy was great
October 22, 2023

I was able to quickly resolve my issue and Macy was quick to respond

Date of experience: October 22, 2023
Australia
1 review
0 helpful votes
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Very efficient and fast
October 21, 2023

Chat is so fast, quick response rate and very approachable

Date of experience: October 21, 2023
Poland
1 review
0 helpful votes
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Technical issue resolved
October 21, 2023

I occured an issue when website lagged while I was taking an exam. In consequnce, I failed the exam, but I got refunded. Outside of that, I never had any problems with it.

Date of experience: October 21, 2023
France
1 review
0 helpful votes
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A lot to learn and do
October 21, 2023

So many options to pick and improve on the profil. Some bugs on the certification exams, but got a fast refund from support. I am pleased so far. I hope to get gigs very soon

Date of experience: October 21, 2023
Australia
1 review
0 helpful votes
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Refund of Funds
October 20, 2023

Chatting to and working with Charis Y was an absolute pleasure. Able to resolve my issue quickly for me. I am so grateful - much appreciated.

Date of experience: October 20, 2023
Pakistan
1 review
0 helpful votes
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Charis Y. (Freelancer Support)
October 20, 2023

My query was addressed properly and resolved by this agent that was dealing with my issue. It was dealt with in a timely manner and I was given the resolution I was seeking after.

Date of experience: October 20, 2023
India
1 review
0 helpful votes
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Great assistance
October 19, 2023

The assistance was great. It was quite helpful. He assist properly and behavior of assistant was also good.

Date of experience: October 19, 2023
Yemen
1 review
0 helpful votes
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Great customer support
October 19, 2023

They have fast and good assistance
Thank you so much

Date of experience: October 19, 2023
India
1 review
0 helpful votes
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Great Expericence
October 19, 2023

I felt very amenities in communicating with the Freelancer's orator. She put her full potential in resolving my issue...

Date of experience: October 19, 2023
Sri Lanka
1 review
0 helpful votes
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Excellent Support to manage issues
October 19, 2023

I could not solve my issue, but the thing is guidance was excellent to correct by my side.
No delays, No worries also no barriers to get the service. Actually starting the day this experience was not unpleasant even unable to solve my issue.

Date of experience: October 19, 2023
Sri Lanka
1 review
0 helpful votes
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Grateful Help for my burden issue
October 19, 2023

This is my second chat with Freelancer support team. Mr: Aleck M, actually your customer understanding is excellent. No more words to express it. I think sometimes there was not a big issue inside of your flat form. But that small thing a burden matter me. The best thing was the client understanding. Actually you do it sir. This Experience with Freelancer is highly appreciated. Thank you again Mr: Aleck. Thank you.

Date of experience: October 19, 2023
Pakistan
1 review
0 helpful votes
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Great Solution
October 19, 2023

Mr. Jewel - The Bidding Wizard

I had the pleasure of seeking assistance from Mr. Jewel recently to address a challenging bidding issue, and I must say that the experience was nothing short of exceptional. Mr. Jewel's expertise and dedication in this field are truly remarkable.

From the moment I reached out for help, Mr. Jewel exhibited a deep understanding of the intricacies of the bidding process. His knowledge of the subject matter is impressive, and he took the time to explain complex concepts in a way that was easy to grasp. This level of clarity made a world of difference in my ability to navigate the bidding process effectively.

What sets Mr. Jewel apart is not just his knowledge but also his unwavering commitment to helping his clients succeed. He showed a genuine interest in my specific issue, taking the time to listen and understand the unique challenges I was facing. This personalized approach is something that is rare to find in today's fast-paced world.

Furthermore, Mr. Jewel's problem-solving skills are second to none. He offered innovative solutions and strategies that were tailored to my needs, ultimately leading to a successful outcome in my bidding process. His guidance was invaluable, and I am truly grateful for his assistance.

Mr. Jewel is not only a professional but also a true mentor in the field of bidding. His patience and willingness to guide me through every step of the process were highly commendable. I felt supported and confident under his guidance, knowing that I had a real expert by my side.

In summary, I cannot recommend Mr. Jewel highly enough. If you are facing any bidding challenges, I wholeheartedly encourage you to seek his expertise. With Mr. Jewel's guidance, you can navigate the complex world of bidding with confidence, learn, and ultimately achieve success.

Thank you, Mr. Jewel, for your exceptional assistance and unwavering dedication to your clients' success. Your expertise is a valuable asset to anyone navigating the intricate world of bidding, and I am grateful for the support you provided.

Sincerely,

[Your Name]

Date of experience: October 19, 2023
Pakistan
1 review
0 helpful votes
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Good Support Effort
October 19, 2023

Timely and as per need support provided by the agent.

Date of experience: October 19, 2023
Morocco
1 review
0 helpful votes
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Thank you for help
October 19, 2023

It was a freat experience i solved my problem the assistant was very kind thank you

Date of experience: October 19, 2023
India
1 review
0 helpful votes
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Great
October 19, 2023

Feels satisfied after the conversation. I got my solution

Date of experience: October 19, 2023
Mexico
1 review
0 helpful votes
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Fast support.
October 18, 2023

It was probably the fastest support I've gotten it quite a while. Thanks for that.

Date of experience: October 18, 2023
India
1 review
0 helpful votes
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Many thanks for the help...
October 18, 2023

It was wonderful, the executive was most courteous and helped me.

Date of experience: October 18, 2023