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FreelancerReviews 19,700

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,143
value
995
shipping
673
returns
760
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Turkiye
1 review
0 helpful votes
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Jewel F. Is Awesome
February 5, 2024

He solved my issue in seconds. Thanks so much to him.

Date of experience: February 5, 2024
Argentina
1 review
0 helpful votes
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Very good support
February 4, 2024

They provide very good support and help a lot, thank you.

Date of experience: February 4, 2024
VE
1 review
0 helpful votes
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Service with Kindness
February 4, 2024

Darra is very good at communicating, efficient and effective. I hope they can solve my case of scam projects by the user I reported.

Date of experience: February 4, 2024
Turkiye
1 review
0 helpful votes
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Thank you very much
February 4, 2024

Nice communication and problem solution is absolutely incredible

Date of experience: February 4, 2024
New Hampshire
1 review
0 helpful votes
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Darra R. Is brilliant at their job
February 4, 2024

Darra R. Was extremely helpful and patient with me, and very quick to solve my issue, and I insist that they be given a pay raise as soon as possible.

Date of experience: February 4, 2024
India
1 review
0 helpful votes
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Great experts
February 4, 2024

The best services in all of the expertise fields for any size of business or brand.

Date of experience: February 4, 2024
Thailand
1 review
0 helpful votes
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Thank you very much for your replies
February 4, 2024

I have no more questions to ask you, please close this chat

Thank you very much for your advice and also for all your replies

Date of experience: February 4, 2024
Poland
1 review
0 helpful votes
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Awesome
February 3, 2024

Good, everything is easy, thank u for your cooperation

Date of experience: February 3, 2024
Pakistan
1 review
0 helpful votes
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I feel like home when im talking
February 3, 2024

I would love to talk to you again if im facing any issue

Date of experience: February 3, 2024
California
1 review
0 helpful votes
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I am so happy to help me to resolve my query on the sport
February 3, 2024
Updated review

I really appreciate support agent who will help me and resolve my issue on the time i am so happy so much thankful

Date of experience: February 3, 2024

I am so much appreciate to freelancer support agent "who will help me regarding my issue i am so much thankful Jewel F.

Date of experience: February 2, 2024
Argentina
1 review
0 helpful votes
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Muy buena
February 3, 2024

La experiencia fue agradable dado que fue una respuesta rapida por parte del agente y clara.

Date of experience: February 3, 2024
Chile
1 review
0 helpful votes
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Good attention
February 3, 2024

It was good and the problem was solved in a short time

Date of experience: February 3, 2024
Philippines
1 review
0 helpful votes
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It's a slow process but at the end you help solve my problem, I'm happy that I can work again because my freelancer account is open again

Date of experience: February 2, 2024
Philippines
1 review
0 helpful votes
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Macy M. (Freelancer Support)
February 2, 2024

She is the best support in Freelancer she help me about my problems and I'm satisfied to it.

Date of experience: February 2, 2024
India
1 review
0 helpful votes
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Understanding for user
February 1, 2024

Understanding of Support team towards the case raised by the user are remarkable. I am glad to be back on Freelancer and I am looking forward to start working soon as possible.

Date of experience: February 1, 2024
Massachusetts
1 review
0 helpful votes
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Fast response and good service
February 1, 2024

I asked to change my contest title and it was done right away

Date of experience: February 1, 2024
India
1 review
0 helpful votes
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Quick Response
February 1, 2024

It was great experinse. Support team tried to solve my problem. Thank you so much Darra for your help.

Date of experience: February 1, 2024
Pakistan
1 review
0 helpful votes
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Perfect!
February 1, 2024

I'm delighted to work with Freelancer. My earnings are also good on Freelancer. I hope to stay connected with Freelancer always

Date of experience: February 1, 2024
India
1 review
0 helpful votes
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Great way to handle the freelancer
February 1, 2024

Nice to talk with Freelancer staff, Excellent! Services

Date of experience: February 1, 2024
Bangladesh
1 review
0 helpful votes
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We talked each other for a while ago and it's was purely glad to talk with her. I am really happy to talk with Russell. Thank you so much. Have a great time ahead.

Date of experience: February 1, 2024