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FreelancerReviews 19,694

4.7

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From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,143
value
995
shipping
673
returns
760
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Freelancer is my favorite Site
April 16, 2024

After connecting with Freelancer, I have had a great experience or got inspiration to work.

Date of experience: April 6, 2024
NL
1 review
0 helpful votes
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At first I was looking for performers on Frelancer, but due to problems with payment to other countries I switched to Bitlance.top

It is much more convenient to work on it and pay orders.

Date of experience: April 6, 2024
Egypt
1 review
0 helpful votes
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Amazing
April 5, 2024

He answered my questions and was very helpful. Clear and straightforward answers.

Date of experience: April 5, 2024
Angola
1 review
0 helpful votes
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I really love the Criselda suport
April 5, 2024

Criselda R. (Suporte Freelancer), she solved my problem in a matter of seconds while others recommended another method that would take up to 2 days. She´s the best at all, my second Goat after Messi

Date of experience: April 5, 2024
India
1 review
0 helpful votes
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Good work and Appreciation
April 15, 2024

Russel is very helpful executive at freelancer.com she helped my get the verified and corporate badge. Keep doing good work. Such helpful executive of freelancer keep us going on freelancer.com.

Thank aton

Date of experience: April 5, 2024
Australia
1 review
0 helpful votes
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I'm out of pocket for hundreds of dollars and I have no digital selling website I can use. This Freelancer website has no protection in place for clients ripped off by Freelancers. You can't trust a system that doesn't protect their clients! You simply have no way of knowing whom to trust. The Freelancer Company ignored my pleas for a full refund of all fees paid to the Freelancer under Australian law for a service she never delivered. This site operates more like a scam company with no protection in place for people that do the honest thing.

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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Freelancer
April 14, 2024

It was an Amazing experience. Russell V facilitated the call really well. He was extremely professional, concise and clear in describing the purpose of the call and next steps.

Date of experience: April 4, 2024
Bangladesh
1 review
0 helpful votes
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Great Experience
April 14, 2024
Updated review

It was a great experience and easy on-boarding process to join the Rising Star program. Jonny T helped me a lot through out the process and guided me with clear instructions and details. He was a friendly person to talk with and finally after passing the interview I've got my rising star badge. Thanks to Jonny from PFP program and freelancer for the opportunity.

Date of experience: April 4, 2024

Easy and friendy process
April 14, 2024
Previous review

It was a great and friendly interview session with Russell V. He helped me through out the process and it was really a easy ans smooth process.

Date of experience: April 4, 2024
Argentina
1 review
0 helpful votes
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Great interview
April 14, 2024

Russel was very gentle during the interview and answered all my questions.

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Awesome Help
April 14, 2024

Very helpful. Lots of detail answers. Cut my legal question learning curve significantly.

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Chat Support for Freelance.com
April 14, 2024

I spoke to Magenta S., and she was very helpful. I am a new user looking to possibly hire a graphic artist.

Date of experience: April 4, 2024
Colombia
1 review
0 helpful votes
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Guinevere did it nice!
April 14, 2024

I got an payment authentication issue and Guinevere just resolved quickly and effectively. Thanks!

Date of experience: April 4, 2024
Turkiye
1 review
0 helpful votes
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Thanks for kindly helping me
April 14, 2024

Thanks for kindly helping me. Your worker is helping me good.

Date of experience: April 4, 2024
Germany
1 review
0 helpful votes
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Good support
April 13, 2024

Fast answers and give the bug request further. Asking for screens what is always helpful for developers

Date of experience: April 3, 2024
Pakistan
1 review
0 helpful votes
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Very Good service
April 13, 2024

It was very good experience and timely and quickly things were done that was very amazing.

Date of experience: April 3, 2024
Australia
1 review
0 helpful votes
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Helpful and fast
April 13, 2024

Got the support I needed in quick time. Was able to explain issues to me thoroughly.

Date of experience: April 3, 2024
India
1 review
0 helpful votes
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All are Perfectly fine
April 13, 2024

All are Perfectly fine - Thank you so much for your help.

Date of experience: April 3, 2024
India
1 review
0 helpful votes
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Wonderful support staff
April 12, 2024

I like the way they support us on project. Thanks for support

Date of experience: April 2, 2024
Pakistan
1 review
0 helpful votes
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I was all over a good experience, I felt very ease while talking with JONNY T, Freelancer Staff was Fantastic, It was my dream, Thank you so much for supporting me.

Date of experience: April 2, 2024
Pakistan
1 review
0 helpful votes
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Great experience
April 12, 2024

It was a pleasant talking to Russell V. He concluded my interview and listened to my answers patiently.

Date of experience: April 2, 2024