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FreelancerReviews 19,687

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,143
value
995
shipping
673
returns
760
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Very Helpful and Good person
June 21, 2024

I am happy with her/his. You know, this human is great. Um pleased

Date of experience: June 11, 2024
Saudi Arabia
1 review
0 helpful votes
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The employee was very nice and patient and the problem was solved

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Great and quick
June 21, 2024

It was quick, they were friendly and had a good flow.

Date of experience: June 11, 2024
Bangladesh
1 review
0 helpful votes
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Excellent
June 21, 2024

The customer support officer Magenta S was really good and very cooperative. I am really happy to his/her service.

Date of experience: June 11, 2024
Malaysia
1 review
0 helpful votes
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Magneta helped me like an angel!
June 21, 2024

At first she read my explaination carefully and got my meaning very well. After that she gave me the best guidance i expect. She was one of the best support experts who i faced in last months!

Date of experience: June 11, 2024
Bangladesh
1 review
0 helpful votes
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Problem solved instantly.
June 21, 2024

I have got instant support. I love the way he/she solved my problem.

Date of experience: June 11, 2024
Indonesia
1 review
0 helpful votes
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Clear explanation
June 21, 2024

Fast responses, good communication, and clear explanation

Date of experience: June 11, 2024
India
1 review
0 helpful votes
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Feedback for my recent concern
June 21, 2024

Criselda R is an understanding assistant. She resolved my issue within a minute with good assistance.

Date of experience: June 11, 2024
Bangladesh
1 review
0 helpful votes
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Amazing experience.
June 21, 2024

I needed to change the phone number and the help was outstanding. Thanks a lot.

Date of experience: June 11, 2024
Saudi Arabia
1 review
0 helpful votes
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Very understanding and help full
June 20, 2024

I was pleased with the manner of dealing, the speed of response, the understanding of my request, and the provision of the solution quickly. I was right to choosing the Free Lancer website

Date of experience: June 10, 2024
Ecuador
1 review
0 helpful votes
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Good
June 20, 2024

Your answers helped me with my questions.
I hope to use again.
In case you require it

Date of experience: June 10, 2024
Viet Nam
1 review
0 helpful votes
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Great support
June 20, 2024

I have received great support from Criselda. Criselda is really fast and quickly help me to resolve my issue

Date of experience: June 10, 2024
India
1 review
0 helpful votes
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Greate.
June 20, 2024

No one is consider my request here.She transfer my case higher department. Very helpful

Date of experience: June 10, 2024
Bangladesh
1 review
0 helpful votes
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KYC Chat
June 20, 2024

Excellent service. I got a good reply for my issue. Thanks

Date of experience: June 10, 2024
Malaysia
1 review
0 helpful votes
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Client account issue
June 19, 2024

The reply was so prompt, and they reassured me to continue working on Freelancer.

Date of experience: June 9, 2024
Bangladesh
1 review
0 helpful votes
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About freelancer,
June 19, 2024

My experience about freelancer.com really amazing,awesome...

Date of experience: June 9, 2024
Bangladesh
1 review
0 helpful votes
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Awesome and fastest response
June 19, 2024

Please remember to always strive for an awesome and fast response time.

Date of experience: June 9, 2024
Serbia
1 review
0 helpful votes
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Support
June 19, 2024

Very good live support the agent was very helpful Angie M.

Date of experience: June 9, 2024
Estonia
1 review
0 helpful votes
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Thank you Xavier B for your help
June 19, 2024

Xavier B answered my help request quickly and very politely. I give him 5 stars for that.

Date of experience: June 9, 2024
Pakistan
1 review
0 helpful votes
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UNRESPONSIVE CLIENT
June 19, 2024

Magenta S did a great response and really guide me well for the issues I have. It was really helpful Through the conversation

Date of experience: June 9, 2024