Freelancer

My name is Emon. I do many things, Honestly i say i love to play the guitar, listen music and side by side i also do same other creative things like making art, photoshop the pictures, and some other work on the internet.A palm reader in india once told me I will live the life of a magical gypsy and it's important for the world that I tell the stories or the many people ancounter on my journeys. That's why I am doing. This creative things ' I have Good knowledge about:- 1- MICROSOFT EXCEL 2- CUSTOMER SERVICES 2-ADMINSTRATIVE SPPORT 3- WRITING EDITING 4-TRANSCRIPTION 5- ALSO HAVE GOOD KNOWLEDGE OF MUSIC 6- FINANCING I'am Glad to be your as worker i have skills of excel, administrative sapport, Translate languages Data entry,customer services and editing writing i'm flexible with my working hours and am happy to work closely with any existing freelancers you work with. I look forward to hearing from you! Thank you freelancres

First to be clear the only way to contact this hugely profitable company is with a support@ email address, thats it, no phone number.

I am trying to get someone at freelancer.com support to actually do something about one of thier members, who threatened and bullied me, hacked into my site, using the hack code HE had left in it, while do a project that he never completed. He then blackmailed me into payment and leaving a 5 star review or he would delte my whole website. He much glee in this fact.

'you need to leave me review, i can't leave it like this.'
'i am following you on this. '
'you are gonna pay big for this. '
'i want it 100% positive or I will take all your stuff down '

I have now sent 7 separate emails to Freelancer support, where I am told '

'We recommend that you communicate with your freelancer to resolve any project-related issues amicably.'

Well I have tried and tried, begged infact for him to leave me alone, he had even called me 3 times to abuse me further. We have now had to block his number, his IP address in India.

I have even email him this morning to ask again for my money back, then told him I have notified them of the abuse, he has literally told me, that he isn't worried as Freelancer.com won't actually do anything. So clearly this has happened before.

To clarify he hacked into MY website and blackmailed me into payment and the review and they seem to be supporting this guy, I presume because they get more money from him than me, absolutely shocking.

Surely they cannot let this happen to someone else. Why don't you surprise us all Freelancer.com and actually do something about this?

UPDATE: I was finally able to get reply from a client for this project. They say they did not receive their money back, so where is it then? Also one of support workers at freelancer.com told me that they had to give a chargeback because it was an hourly project. What a joke.

When I started on freelancer.com, some 3 years ago, it was a good website to find projects and earn decent money. Now, my latest project was the complete nightmare. Client decided to throw insults as soon as I have completed the work we agreed upon. Then said they won't pay and how I ruined their website.

After trying to calm things down for over a week, which was longer than what project lasted, I decided to go for arbitration and paid $12 in fees just for that. Some 4 days later I got an email saying that client has released the funds (funds were in milestone) and that I have won the dispute. Even got XP for that, which I find extremely useless. Went to withdraw funds, only to receive another email that withdrawal was cancelled. I checked my funds on freelancer.com and it was all there. I have sent an e-mail to their support asking what's going on.

This same day, several hours later, money was gone from my account, with no explanation whatsoever. What's worse I suddenly have a negative balance, so where did that come from? I tried sending another e-mail to freelancer.com support and got no reply. So once this negative balance has been resolved I will most likely close my account there and focus on other sites that give support to both freelancers and employers.

I have contacted live support here is the summary: I won the dispute but due to the payment being made as milestone the client was entitled to get a chargeback. They released money to my account, charged me 10% fee then took money and gave it back to the client. I am done with freelancer.com, cancelled my membership and opened a dispute for arbitration fee. This is beyond belief.