Overview
Frame USA has a rating of 4.4 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.
Instant Feedback
Simple lines that make them beautiful and a very Excellent choice!
For the price, this frame was a complete disappointment. China knock off crap.
Site is well organized and products are nice, love this company.
I am a mosaic instructor and I love using your frames in my classes!
Easy to work with and quick turnaround for standard items!
I do not like that many frames are no longer available since the merger. However, those that are, are still great quality! Customer service is top notch!
Since you have been bought the selection is not ideal, nor the custom sizes being maximized at 36". I am very disappointed.
Great pricing. Highly recommended company. Made ordering very easy.
It was easy to find what I needed and ordering was easy.
Fast and easy to order online. More styles to choose from!
Great company! Great Frames! Will continue to use them as my go to frame maker!
I was looking for specific frames for two prints I purchased on vacation. I was really pleased that Frame USA popped up in my search. I like buying products made in the US but I was also wary as things bought online seldom meet expectations. Frame USA delivered a high-quality product in a timely manner and at a reasonable price!
Exactly as expected order came on time and was good
Of the two frames I purchased, only one actually functions as a hangable frame. I caution against purchasing the in-depth frame as the tabs on the frame only allow for the mat to be pressed against the glass, which contradicts the perceived depth shown in the image. Additionally, the hangers being too far from the wall add to the discrepancy between the image and the product functionality.
Love it! Will use again. Custom frame at good price
I always upload a picture of whatever I'm framing and then build a custom frame around it. Colors come out as expected. Easy process. Great prices.
I love frameUSA. They make quality frames at a fair price. Customer service is responsive and helpful. Turnaround/shipping times are excellent.
All aspects of Frame USA went smoothly, from working with the website, ordering, shipping, and parts to frame.
I ordered 10 1/2 x 11 1/2 which was corrected to 10x11 (not the size I needed) rather than 10.5 x 11.5
The frames are very lightweight and quite flimsy. They have nice finish and squared off edges but overpriced for what you get.
Hi Tyler, I'm sorry you weren't satisfied with your order. It looks like you ordered a standard size metal frame. We do offer wider/heavier options in our wood line. We do offer extremely competitively prices for American Made products. If you would like to return or exchange your frame please email sales@frameusa.com and our customer service team will be able to take care of you. -Brooke Sanders, Brand Manager
Very easy to order standard or custom size frames. Many types, styles, colors and options of frames available. Easy to order what I needed and shipping was quick.
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- Ithaca, MI, United States
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Business Highlights
- Made in America
- Custom and Ready Made Picture Frames
- Design Your Own Custom Frame
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Troy, I'm sorry to hear you are dissappointed in the quality of the frame. I can assure you that every frame we sell is 100% sourced and manufactured in the United States. The particular frame that you purchased is a poly frame, it sounds like you might be more interested in our Wood or Metal variety. If you are interested in returning you can do so by emailing sales@Frameusa.com. They will be able to assist you in finding a product that better serves your needs. -Brooke Sanders, Brand Manager