Frame USA

I was a bit apprehensive ordering matting and frames online but am quite pleased. Everything was safely packaged. The double mats are perfect. Great communication regarding shipping.

Andrew in customer service over the telephone has been of great assistance. He clearly explained how to get the proper frame and mat. This was a custom order, so I needed some assistance.

My products came quickly, they were good quality, arrived well packaged and intact; the website is easy to use-I found exactly what I was looking for quickly.

It was easy to shop. There were lots of choices. A real person answered the phone quickly when I called with a question. The frame came packaged nicely for safe shipping.

Impressed with product and delivery. Packed well and received in perfect condition. Was not sure what to expect by choosing color online but it is exactly what I wanted. Thank you.

Frames USA has beautiful frames for reasonable prices! They are packed meticulously for shipping and arrive with all the hardware needed.

Disappointed as frame arrived with broken glass. Will cost more to return than it is worth.

The site is laid out very well and measurement descriptions are straightforward. I've ordered 6 frames over 2 orders now and everything has been delivered promptly and as described.

This frame is well made, and the mat color is beautiful, but unfortunately it was the wrong size. I ordered 8x10s but received 5x7s. This was a last minute holiday order, so I made it work. Next time I'll order well ahead to allow time for returns, if needed. This frame is a good value, and I will order from FrameUSA again.

Great quality custom-sized frame at a reasonable price. Shipping was quick and I received it in just a week during the busy holiday season, in time for Christmas.

I still don't know enough about frames to purchase what I want. Asking for assistance is an exercise in futility. The answers I am receiving are not helping.

Don't be fooled by the price (which is so low compared to most other frame companies)-- the frame is high quality. It's light but not cheap-looking. I'm very happy.

Delivery time & costs may seem too long, but packaging is well done secure for a glass frame

As mentioned previously, the frame is a terrible quality for the price I paid. The shipping cost was insane for how long it took to get my frames. Just an overall poor experience. Waste of my money.

The item arrived exactly as described and was reasonably priced as well. I bought just one this time, to test out the website and quality. I'll definitely be a returning customer.

Frame samples are not corners! They are 5" strips, it clearly says that on the site, but i was just going based off the images. My fault but buyer beware!

I'm constantly in search of frames to hang all of my wall art, and Frame USA is by far the best site I've used. They have so many options and are very cost effective.

Frame USA has so many different types and colors of frames, and they can make any custom size! Their prices are affordable, and I love that it's an American company.

I ordered four "Corporate Picture Frame in American Maple". Two of the frames had misaligned miter corners with 1/8" to 1/16" gaps. Not visible at a distance, but I was surprised that was overlooked.

My first poster-sized frame arrived damaged. FrameUsa sent another one out immediately after I alerted them of the problem.
Thank you so much! The frames have worked out just fine.