From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was pleasantly surprised that the shipping was so fast during the holiday season.
Great experience. Easy to purchase and fast delivery straight to my door.
First time working with this website but it did a good job
Fake perfume - purchased Burberry Black and when I opened the nozzle of the bottle to refill a smaller bottle to carry in my handbag I noticed that this was impossible as the nozzle was completely different.
I was "kindly" offered to return the bottle and get a refund MINUS 20% OFF as I haven't kept the original packaging. When I contacted dear old Sam from FrangranceX customer service to ask how could I have known the the perfume is fake WITHOUT opening the package, he kept repeating the same answer saying there is nothing they can do.
Stay away from this company - their products are NOT legit!
My shipment arrived damaged. There was very little packing in the box to protect the bottles of perfume. One bottle had slid out of the box. I asked for a refund or replacement for the bottle of perfume that was not what I ordered and that was shown in the photo online. The said it was just packaged different and would not refund or replace my purchase. I suspect counterfeit as it smells foul like pee.
Get the good stuff for less. Best place to order travel sets.
Speedy delivery! Love the products. Love the price!
Product was delivered on time and in great condition
This my first time ordering. I am sure I will continue to purchase more products in the future
I bought this perfume that is hard to find online I received it a day early and I'm so enthusiastic to use it
Received in a timely manor and happy with the quality of the cologne. Thank you.
This website had lots of very nice cologne s to choose from, for men and women
GoodI have been buying Elizabeth Arden products for long so when I discovered that you guys carry her I was hooked
Wonderful. Great prices love shopping at fragrancex
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members