Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Very Disappointed – Package Never Arrived and Poor Customer Service I had a terrible experience with FragranceX. I placed an order and waited patiently, but my package never arrived. I reached out to their customer service multiple times and received vague, unhelpful responses. They didn't offer a proper resolution or refund, and I was left feeling completely ignored and frustrated. Their support team was slow to respond and seemed more interested in deflecting responsibility than actually helping. I expected much better from a company that claims to be reputable. I would not recommend FragranceX to anyone. Save your time, money, and frustration—shop elsewhere the worst experience ever.
I'm happy! I plan on buying more in the future, thks. I need bigger bottles of all of them, pls let me know if you have them
I never got my items and I got charged for it I paid for 3 items and never got my refund
Enormous selection of luxe and niche brands. Careful packaging for fast shipping,
I don't trust many companies to get what exactly what I ordered, but yours is spot on every time! Thank you for your great service and the follow up to make sure the customer is satisfied.
I love this website. I love how easy the process is to check out on orders too.
Shipping was quick and packaging was perfect. Would definitely make another purchase in the future.
Happy with all purchases. Would continue to be a loyal customer
It's a fast smooth experience. Very easy. It's affordable.
Great smell order came quick. Order delivered right when they said it would.
Very happy about the whole experience, I have been trying to not buy online but they make a strong argument for staying
I love you guys,, always a great experience
I was very pleased with my selection will reorder when I am finished with these.
Prices are good, and I am always happy with my choices
Good perfume I love it for my wife it smells so good and she loves it
Almost went back to company. Had to go to Post office to pick up, over all experience was good.
Always the best colognes and perfumes! Easy access everytime!
Very good experience price was great for the quality of the colognes you guys have to offer will be shopping with you guys very soon continue doing the excellent service.
Fragrance x never disappoints. The website is easy to use, and they have a great variety of products.
The prices I paid were not the prices advertised. The were more.
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