From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It took almost 2 weeks to be delivered. The item sat in New Jersey for days and then sat in Illinois for days I called twice and both times I was told to wait
I love everything about fragranceX they will have you spending all your money
This perfume is half the price compared to other retailers.
Atomizer on bottle did not work. Talked to agent and got a return label and hopefully they will ship me a good bottle. Still waiting.
Always good. But shipment takes too long I love buying from fragrance x but takes too long with the shipment
Always nice to shop here. On time and original
Product also
Needed to order before the weather is freezing. Don't want my bottles to freeze in my mailbox
- states one price but always an additional factor
Easy to shop on their website for all your fragrance needs. Great selection and prices!
Always delivers promptly. Products are new and boxed.
I bought perfume from this site and can confirm that it was 100% fake. Bar code wrong, box once opened wouldn't close properly and smell was awful.
Still waiting for my refund 3 months on.
Fake website, fake product and awful customer service. Same response and from same person is not what you would expect from legitimate business.
Ordered Obsession for Women travel bottles for "Stocking Stuffers" from Santa. Ordering was very easy and item was received in 3 days.
So much nicer not having to pay full price for great colognes.
Just terrible experience from A-Z.
First they shipped my package with the wrong courier. Then they shipped it again 4 days later with the correct courier (DHL), but the package got stuck in Germany for some reason and could not be released.
I'm now chasing FragranceX for a refund, but their customer support is SO poor that they just provide you with generic and unhelpful answers.
This was my first and last purchase with them for sure. I would NOT recommend anyone to buy from FragranceX.
When ever you need help, they deliver it in this website, i may say it's a great website for people who needs help for a refund or whatever you Are in need. 5
It was easy to order and the price was satisfactory with the amount purchased at one time.
I love the shopping experience with a wide variety of perfumes
Always good. Not hard to find what you're looking for!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members