FragranceNet

Sad. I can't believe I got fake stuff. I immediately knew the stuff was not authentic! I received it and within 10 minutes I was sending this junk back! I should have known better! My fault for ordering this stuff! Pay and get the good stuff! My stupidity and they make it tough to send back! Shut this place Down! Sorry but true!

I ordered Le Labo Santal 33 but got sent Jean Paul Gaultier "le male".
Funny that the shipping label is correct, Wow! $250 for a $62 product and a label!
They want me to return the product that I did not receive to get a refund!

Total scam!

I have ordered a two times from this site. The discounts are great how ever when I order CK it was the right bottle but not CK smelling cologne. I messaged them the refunded me but nothing said about a fake cologne.
I ordered one other one and was ok. I dont really trust this site and there CS is horrible.

Don't buy from this website/ business. Everything leads to fraud. I ordered something for my wife over a week ago, but hasnt shipped. I'm embarressed, because some international has robbed me. They dont respond to email or phone calls. STAY AWAY...

I've been using this company for years and have never had a problem. I'm looking at some of these negative reviews and noticed that some people are not too familiar with the Parfum industry. On top of their regular perfumes and colognes this site also offers what are known as "sample bottles" of the product for a fraction of the cost and almost impossible to find anywhere else. They are not knockoffs of the actual product but many manufacturers do slightly dilute the product and may slightly change packaging for cost efficiency since it's supposed to be used for sampling purposes. I've been buying the retail bottles off this site and not once have I received a knockoff. Super happy with them

I placed an order a week ago. Express shipping 1-3 days and order still says "in warehouse" I have reached out multiple times and called although I was on the phone for over an hour and NO ONE ever answered. I still have no status updates on my order and don't know if it will arrive before Christmas or even this year. I will NEVER order from this company again. I found them through American eShoppg portal and am going to write them as well because that gave me a false sense of security this was a reputable company. It is clearly NOT! Buyer beware!

I ordered Dolce Gabbana Light Blue Eau De Toilette on May 21st. Received the product on May 24th. Compared with my bottle from Sephora and it is a dead on match (packaging, bottle, product, scent). Would recommend.

Beware of purchasing at fragrancenet.com bcz they are dealing with a cheaper Lazership On Trac, shipping vendor, at the expense of quality. On March 15,2023, I bought three items at Fragrancenet.com and extra for faster delivery, yet the package was not delivered as scheduled. I tried to no avail to make a phone call with Fragrancenet.com or On Trac. A very poor customer service. I advise all those concerned to be careful when considering doing business with these two businesses. I really don't know how pertinent US authorities allow them to do business. I am uploading a photo showing how the On Trac dealt with my package. They kept changing the delivery date inaccurately with no explanation.

I ordered a full sized product and a sample vial. They notified me that my full sized product was out of stock. So, it was going to cost me $7.95 for the remaining sample vial, with a $9.95 shipping fee. I requested they cancel my order. That flat out ignored me and ripped me off instead. I won't shop here again.

Fragrancenet.com has sent me open/used frags then refused to take them back. They sent my sister the wrong fragrance not twice but THREE TIMES. And were absolute jerks when she contacted them to ask for a return label so she could return the MEN'S fragrances they'd sent her, thrice. She sent them all back on her own dime. Then they wouldn't issue a refund, so she finally got her credit card company to dispute the charges. Do yourself a huge favor and avoid Fragrancenet.com. (I've had good luck with Fragrancex.com. They'll take open fragrances back & refund completely as long as it's not half-used and you're not abusive of their generous policy - - i. E., habitual returning of used juice.) (Note: I'm not affiliated with either company - - I work for the Dept. of Defense.)

I purchased twice form Fragrancenet.com. Other than their fast shipping. Their customer service sucks and the prices are overdriven. Let's say Jo Malone for a 3.4oz/100ml perfume, at Jo Malone
And on high end websites like Bloomingdale's, Saks 5th ave, Nordstrom, Macy's its $145. On Fragrancenet.com it's $291.99 regular price and $218.99 special sale price like mom's day. This is only one example. I can bring proof of a list of colognes overpriced at Fragrancenet.com.
This MUST be stopped!

I placed an order with them for Jimmy Choo Blossom & Escada Sentiment to receive 2 bottles of perfume I've never heard of. I then contacted customer service for them to tell me in order for me to receive the correct items I had to send the order back that should have never shipped out to me to begin with. I then emailed them & they tell me as a Courtesy we'll refund you your money back. How the heck fragranceNet mess up my order,however,state as a courtesy I'm giving you your money back. The freaking Nerve of them. They will no longer get my business.

Ordered 3 bottles of cologne and 1 bottle of perfume from this company. When my package arrived I was missing a bottle of cologne I ordered. I contacted customer service and they took care of this issue and shipped me my missing bottle of cologne the next day. I am pleased with the helpfulness and response by them to fix my issue. I will use again as the products I bought are legit and at a good price.

I bought a clogne for my father which was written in the website that has an off and gonna be 16.24 and then the shipping will be 6.95 and my total gonna be 23.19 I have an sc of the website and even the confirmation of my order that emailed me but they charged me for 31.31$ for NO REASON I mean I don't get that where is my additional 8$?

After having purchased two perfumes (two separated transactions), I land on this site which scare me like sh... so negatives are the reviews. I almost try to cancel my transactions, being sure products were going to arrive too late or were going to be scrap... the decide to wait and see.

I ordered my product on Sunday 10th and Monday 11th. Both arrived at my door today, on December 15th.
I opened the boxes to find two product that were perfectly well protected and wrapped inside, that are in perfect condition, and look totally genuine to me (See pictures).

So, my experience was just 5/5, delivery and product appearance.
I can't say yet about product itself.

I'm not sure how this company is allowed to operate but I placed a few orders with them, and I'm sure I'm not the first or last person to say this but they sell old stock with a majority mix of fake frangenaces. Some of the perfumes were completely fake and some of them were just Old stock that lost their smell. To be fair they refunded me for all after I return the product but just going through the process of finding out that it's fake why you had planned to give these as a gift was very disappointing. BUYER BEWARE I suggest going to a legitimate retailer and paying the premium price. At least you're getting peace of mind that the products are real. Alot of these online discount fragrance sites, are all the same, fake goods mixed with old stock. In this situation you get what you pay for.