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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.8 stars from 7,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
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When not buying locally I do all my online shopping at FraganceBuy, I have the confidence that the products are not fake, orders are well packed and have great prices.
Received product well packed, as described, fast and in excellent condition.
Guys my experience in ordering from you has been nothing short of phenomenal. I appreciate the hard work you put in, in ensuring that my order is correct and gets to me in a timeous manner. Please keep up the amazing work.
The timely delivery, careful packaging, and the bonus decant all contribute to a seamless and delightful shopping experience, making you feel valued as a customer and eager to return for your next fragrance purchase.
Packaging, Wait Time, Delivery and Price were Awesome!
I've ordered so many times, possibly too many times, and they always have a great selection, prices to match, and I get my orders within a reasonable amount of time.
I've purchased from Fragrancebuy.ca quite a few times now and always look forward to seeing their special boxes arrive. They offer possibly the best prices available online and often have items other online fragrance shops do not have. Give them a try and I promise you'll be glad that you did.
Paid over $100 USD for 2 fragrances for a perceptible value. I received a FedEx tracking number but was never able to track the package. Since I am international customer, I anticipated that clearing customs and delivery to my address would be awhile. After a prolonged waiting period, I was again unable to track my package at the tracking number provided. I reached out to customer service where I was told my package was lost and that the company could not cover my purchase due to purchase date being greater than 14 days from my communication. I have never received a product & I am out of my money,, waiting likely weeks for a FedEx claim to be filed. Please exercise caution when purchasing products from this seller. I am unlikely to purchase a product again despite the advertised value of fragrances.
Very happy with my purchase, fast shipping,
Already ordered the next round of fragrances!
Love the selections and speed in which they ship/ deliver their products.
It was my first purchase with you guys and my experience was perfect. Fast delivery, product perfectly protected, and excellent customer service. I was positively surprised by the customization and robustness of the packaging, which showed extremely professional work and focused on communication with the customer.
Had a couple issues, and they were quickly resolved by their excellent customer service.
Will be purchasing again soon.
Ordered three items. No issues at all. Will be ordering again.
Very happy. Easy to purchase, good price and delivery was very fast. I'll be purchasing again in the future.
This is the best fragrance discounter in Canada. I live in Montreal, and I know from experience from the many orders I made, if I were to make an order today, it will come tomorrow, maximum after tomorrow. They are quick and have good prices. I even get samples of PDM, which is great. Thanks!
Simply continue running the business as it is now, because there are no complaints whatsoever.
Great customer care and the three fragrances purchased were as expected. They came in a timely manner.
Satisfied with my fragbuy experience as always. Very quick, safe and pleasant experience. Thank you fragbuy.
I ordered and received dozen times with fragrancebuy and I was satisfied with my experience every time: delivery and purchase
Thank you Gary@al.
Here's a corrected version of your sentence:
It's my first time trying Polo perfumes, and I must say I'm happy with this Polo Black I ordered. It's authentic, and the price was great. Thank you, Fragrancebuy!
Bought a bunch of fragrances, and when I tried to return one of them, found out the buyer pays for return shipping. I think that should be covered by the company. A little disappointing.
This is my go to online store to purchase fragrances. FrsgranceBuy never disappoints. Got my package in a timely manner and i don't have to worry about receiving knock-offs. Very happy with my colognes this time. Looking forward to next time.
Thank you fragranceby. I am very happy with the service and the quality of the products that I received.
With many of the online retailers of fragrances, Fragrance Buy has some of the most unbeatable prices. Shipping is quick, packaging is secure, and customer service responds swiftly.
First time buying from fragrancebuy and my experience was great! Good discount, fragrance was perfect and packaged well and delivered pretty quick and will be buying again!
The package was damaged and two bottles were missing
Hello Hartej, we truly apologize for the missing bottles from your package and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mit, we sincerely apologize for your package being lost in transit and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team