FragranceBuy has a rating of 4.7 stars from 7,055 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I have ordered approximately 6 times. Each time has been seamless. They provided constant updates and when I would email them, they would reply quickly. Definitely a loyal customer.
Went well, love my fragrance and devlivery was smooth and quick. It's now (at least) my third purchase and I've only ever had one delay because of the strike so im very impressed
I received my order for the 125 ml tester from JPG le mâle and it smelt off at first. Luckily, it was just the cap that had a weird, insect repellant type of smell and it smelt GREAT the next morning. Minty, vanilla and lavender are the main notes imo.
It took five days from the date I placed the order for the package to even ship out. Almost a week is much to long. Very disappointed and dissatisfied
This was my first purchase from FB and it was so easy to research the colognes within my budget. The search features are exceptionally well done and the buying process was simple. I received my order in 5 days. I will definitely be buying again.
I received my fragrance quickly, and it smells amazing- definitely exceeded my expectations! Highly recommend FragranceBuy for their great selection and service
It's was not bad had a few problems but it's all good. They have best prices and good service will always recommend FragranceBuy and will buy again soon
I discovered Fragance buy from a referral by Sébastien the perfume guy on YouTube. I've since made about 4 purchases and referred many others. The prices are good the delivery is fast and the fragrances come in original packaging always sealed. I have full confidence every time I buy I will get what I asked for. The prices are excellent too! Thanks you for supporting me to build my perfume wardrobe!
From Jan 2024 to Dec 2024, I made 5 purchases totally about $1200 USD in fragrances for my collection and loved ones and I haven't received any samples with my shipments - even after I have sent emails requesting some samples to be included with my purchase (for future purchase considerations).
Hello Rogelio, we sincerely apologize for not including samples with your recent orders and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
What a great website! Ordering was good and shipping after it crossed the border was quick packaging was wonderful! The only thing is the website needs some work on mobile.
Love the latest releases from Mancera. Amberful with its bright opening and that wonderful drydown. Eternal woods that spicy and woody that I get off my skin is very nice and both last a good amount of time on my skin
Always have great pricing. Items come back in stock quickly if not discontinued. Shopping and shipping is quick and easy. Fragrancebuy is my go to discounter
I chose FragranceBuy.ca because of its good reviews. My order arrived promptly and was carefully packaged. I ordered three fragrances, all of which were in their original boxes. I will be buying more from FragraneBuy.ca in the future.
You just can't beat these prices. I've looked all over. Item arrived in perfect condition. Will definitely buy from you guys again! Easy 5 star!
They use very robust packaging with lots of padding inside so your fragrances come securely and in great condition. Prices are very competitive too.
I purchased from Fragrance Buy as it was recommended by a friend who works in cosmetology. Great experience, quick purchase and delivery was prompt!
The quality is exact and excellent although shipping was a little long, the quality of this cologne is crazy and only 137 dollars for a xerjoff is crazy good. Definitely coming back for Layton
Nice website. Easy to place an order. Relatively fast shipping. Item came in as described. Will gladly do business again in the future.
Had a little issue related to my order, reported to them and they sorted out within 24 hours, really appreciate their help,
Amazing customer service, fast shipping, loved the way items were packed securely, if you work on giving shipping discounts then people would love to buy more often
Wonderful fragrance selection at great prices!
I just wish they would offer faster shipping service for when you meet free shipping,
Quality products and timely delivery. Have shopped several times and always pleased. Any future perfume purchases will be with fragrance buy.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Ernesto, we sincerely apologize for the processing delay you faced with your recent order and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team