The website has everything I was looking for at a great price. Shipping was fast and came in very secure neat packaging.
Very fast shipping and product came in well protected
Very good experience nothing bad to say for now i like the green insurance that give little sample every purchase good thing.
Have been ordering from these guys for years. Hands down the BEST place to order fragrances from. Great selections at amazing prices.
Great customer service; the promo code gave a sizeable discount. There were timely updates and the shipment arrived on with no issues.
Great prices on hard to find gems
Thank you all for providing such awesome service will be a customer all the time
Purchasing from Fragrance Buy is always a breeze! I can't wait for them to restock so I can purchase some more gems.
I made an order on April 26, my order was marked as delivered on May 5 through fedex however no item was ever delivered to me. When i tracked the item on fedex it says delivered in my city at 4:30pm and when i check the tracking with the route.com link that fragrancebuy sent to me it says delivered in another city at 11:30pm. I have a doorbell camera and i can assure nobody approached my home with a delivery all day that day. I thought this issue would be resolved quickly but no i was very wrong. First of all, they NEVER answer their phones, they instead prompt you to leave a voicemail which they never reply to. Second, i emailed them and several hours later, they replied with a brief and very vague response stating that i would have to file a claim and potentially a police report with route.com, even with me replying to them right away, i never got a reply back. Next, the company they forwarded me to (route.com) was just as unhelpful as they told me to wait a full 5 days since delivery unless i have additional information to share with them. I shared additional info and again no reply! My order was for over $200 and I expect a reship or refund asap. You can research the issue after you have helped your customer first! I will NEVER shop with this company again. I highly recommend fragrancenet.com instead, atleast they help you immediately with the rare issues they may encounter and also answer their phones. I am so disappointed with my first and last experience with fragrancebuy canada! Now i must determine when to file a claim with my bank to handle this faster.
Quick delivery.
Great product.
It was a gift for my nephew and he loves the scent.
Also the bottle is beautiful.
Excellent service, very satisfied with the delivery, it was my second time buying from fragrance buy and I will continue buying
Products are delivered in a timely manner. When fragrance is out of stock I will get notified when back in stock.
Order arrived in fairly good time despite the holiday season. Great prices and I appreciated the included sample. Will buy again!
I've ordered many times on the site. Very good service and experience. Frangrances with excellent discounts
First experience buying in the site.
Great choices of fragrance, quick delivery.
Had a great experience and will buy again.
The fragrance came, as indicated, 4-7 days later. Everything came in good condition. No complaints. Furthermore, it's at a great price.
I loved your services, prices, and packaging … definitely will be shopping and am already recommending this to all of my friends
Came on time fully packaged was a good experience overall was pretty nails and I would recommend anyone to use it.
Package arrived damaged, only offered $7 gift card on a $400+ order. First order and most likely won't be ordering again.
I have never have had an problem. It takes a day or two to get through customs, but no other issues.
Everything went so smoothly I got everything perfectly and it came the next day! Very happy will be purchasing again :)
Overview
FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
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- Scarborough, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members