I was asked to write a 50 word description of my experience so here I am filling in the blanks, I was an amazing experience. I was blown away by the quality of the product and the quick responsiveness of customer service. I hope this is about 50 words.
Very satisfied with overall service from fragbuy... Tracking n emails n deliveries were on time n well package. Thanks
I know from this company I get really great top shelf fragrances for a huge discount and they are with the box and wrapping so brand new and high quality
Plus they deliver it very quick and package it with care and quality. I love this company
I received my bottle of Tom Ford Oud Wood and it was literally empty. There is no liquid in the bottle and I was extremely shocked and un satisfied with my first purchase from fragrancebuy. It was a very large and expensive purchase I made with you guys and for the bottle to be empty is for lack of better words ridiculous. I don't understand how a brand new cologne in its original packaging comes empty. I would need a refund immediately.
You won't find a better website to purchase fragrance from! They ship right away (Canadian purchases are shipped daily, I believe the American purchases are shipped once a week) the prices they offer are second to none. I purchase from this company at least once a month, sometimes more frequently. They have a great loyalty program and are one of the best sites for what they have to offer. If you can find it on another site, I would be willing to bet money you could find it on here, and if not they are very open to request emails for products(they once did that for me I thought that was pretty cool!) I live in NB and if I order on Friday I have my products on Monday so you can't beat the shipping speed-comparison just for the record I bought something from a fragrance website the same day and I still haven't even gotten my confirmation email yet from the other company! Thanks FragranceBuy, you're the best!
I've been collecting fragrances for quite a while now, and Fragrance Buy is consistently the best place to get a fragrance. Their selection is unmatched and they are THE go-to fragrance website for hard to get fragrances. I buy almost all my fragrances from them and I never hesitate to suggest them to others looking for that special scent.
Im always satisfied with frag. Buy I've been buying my 2 favourite scents for years now because you have the best sales and you carry my 1 discontinued scent n2u so i can still buy it and score on the price so thaaaanks so much for being such a great company
While searching for a fragrance, I couldn't find a reasonable price & delivery options. I found Fragrance Buy on eBay but decide to buy direct once I found out they were located in Canada.
The only thing I would have appreciated was sharing the likely delivery time. The website and e-commerce showed 48 hrs to ship but in the end it took over a week. While I was waiting, there wasn't an update about the hold up.
In the end, the delivery was still 3-4 weeks faster than other sellers. So overall, I'm satisfied with the purchase and delivery.
I got all my fragrances, no damage except to the corner of a tester box which doesn't matter. My one concern as that it says there are fragrances in the box which might make it a target for porch pirates. I would overall recommend frangrancebuy!
I have to say that I´m impressed with the service, the low cost shipping and the product itself. I wish I had known this page earlier in my life. Very happy with delivery times and with my hard to find fragrance. I´ll buy again for sure. Mike Escoto, México 2022. (Product arrived Florida, family brought it home)
Not only the prices unbeatable, but the easy of online ordering and the speed with which I receive the products is incredible. I will never buy fragrances in stores again. Fragrance Buy is the only way to go.
Purchased the Armaf Club de nuit Untold and Imperiale...both scents were amazing from the first spray and have quickly become two of my favorites...I was also impressed with the delivery time as I wasn't expecting them to come as quickly as they did after it showed my order being filled...will definitely order from you guys again...thank you
I'm tryna talk to you since a week you forgot to put 2 perfume I pad for that and no one answer me at the customer service
I have placed 2 orders w FragranceBuy and so far I have been happy with the selection, prices and shipping times, even though it is based out of Canada. I will continue to shop with them in the future.
Always speedy deliveries even living in the USA they always send the right items in a quick time. My favorite fragrance discounter my only little complaint is everyone knows how good fragrancebuy is and sometimes they sell out quickly but overall in love with fragrancebuy
As the title says, if fragrancebuy has the perfume you are looking for then fragrancebuy is the best place for you to buy it from. I've placed many orders and bought over 30 perfumes from them and I've never had a problem or been disappointed.
I always receive my fragrances quickly and in great shape. I wish that I would receive some samples with my orders, have read a lot of reviews about samples others have received, I am yet to receive any.
Site is great. All fragrances came exactly as mentioned (cap, no cap, etc)
Prices are awesome, shipping was fast
Package is great as well. Sealed and with paddings inside. Very nice. All boxes came in perfect state
It was a great experience and if I have the chance I will be buying from fragrancebuy again for sure
I have placed over 12 different orders with Fragrance Buy and they are amazing with shipping my orders in a timely manner, all the boxes are packaged extremely snugged so there is no possibility of damaging, I have never received and damaged bottles, there prices are extremely competitive and if I have an issue they respond quickly to my emails. I would definitely recommend Fragrance Buy to others and look forward to continuing shopping with them in the near future!
Goods were safely packed and delivered, Will purchase again.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Hello Mansour, we sincerely apologize for the missing perfumes from your order and for the frustration, inconvenience, and disappointment this has caused. I'm afraid our voicemail follow up email most likely ended up in your spam/junk folder, we truly apologize for any inconvenience caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team