On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy has a rating of 4.7 stars from 7,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
We monitor reviews for authenticity
I got one fragrance bottle broken out of 4 but the shipping took 5 business days
It's was not bad had a few problems but it's all good. They have best prices and good service will always recommend FragranceBuy and will buy again soon
Considering this was an international purchase for me it still arrived fairly quickly, in tact with no issues! Packaging is very very nice box is sturdy & product authentic for great prices not much more to ask for!
This is hands-down, the best place to buy all your fragrances. Great pricing, always on sale, and fast delivery. Five stars all day.
I had a great experience both with the quality and the price I paid. It took some time to be delivered but definitely worth it considering the price difference.
Great packaging, great product, only downside it took to long on the shipping.
They have very good pricing, but the atomizer is just a jet stream. From the bottles that I tested the fragrance at retail stores, the atomizers were very high quality. I understand there might be bad batches but I was just a little disappointed
Hello Alan, we truly apologize for the defective atomizer on the item you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Amazing experience, with 1 week i got my package in amazing condition! Package wonderfully to the brim. Nothing came damaged and everything was real!
Really solid and glad the product is authentic! Will do business again.
As usual, I had a good experience with FragranceBuy. The fragrance I was looking for was in stock, priced right, and shipped quickly. Also, I am always pleased with how the products are well packaged - no worries about them being destroyed during transit.
Great products at a great price! I will definitely buy all my cologne from them going forward.
I love shopping on FragranceBuy because they have all the latest products, great prices and shipping is fast.
I've made a few orders of Niche fragrances and are the original fragrances with the current formulations.
I love them.
I'm an avid perfume enthusiast but won't buy from just anywhere because there are too many fakes out there. Fragrancebuy is the only discount online store I will buy from. I have ordered a few from here and have never had a bad experience. The one time there was a problem with my shipment, they were quick to resolve it. I would definitely recommend!
Received my Versace Eros on time. Looks and smells legit. Will buy more in the future.
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on help@fragbuy.ca Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Hello Ammar, we sincerely apologize for the broken bottle you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team