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FragranceBuy has a rating of 4.7 stars from 7,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
We monitor reviews for authenticity
I had an exceptional shopping experience, thanks to the outstanding customer service I received, when it came to questions and tracking of my order. Customer service was friendly, attentive, ensuring i was updated on my purchase. I'm definitely returning for future purchases, I highly recommend! Great prices and huge selection or products.
My order arrived well packed. All the perfumes are legit except that there is one missing item. But they refunded it to me right away.
The best prices and discounts on the internet. Fast shipping also
Will order more in future. It is good who looking for fragrances at reasonable prices
When other sources were sold out, this site still had inventory. Thank you. I really wanted that item.
I didn't want to leave areviewbut they won't let me leave:/this is very annoying i probably won't but again because of this
Overall shopping experience was good. Shipping takes a while for the amount I have to pay for shipping but overall would buy again
Argos Triumph of Bacchus is an intriguing fragrance that captures the essence of luxury and celebration. From the moment you open the beautifully designed bottle, you're greeted with a rich and inviting scent that embodies the spirit of indulgence.
Good price and secured packaging. Ordered and items were shipped when I reached out to customer service given the holiday season. Thank you
Good Service and genuine product. My wife loves the purchase
I have no complaints. Items were delivered on time in condition advertised. I recommend them.
Love the email when in stock feature. Able to purchase hard to find fragrances before they sell back out immediately.
...FedEx delivered to the incorrect place. Then, they went to redeliver, the tracking never updated. It arrived eventually. But, the stress of not knowing exactly where a $300+ package is can be stressful. I know this isn't particularly Fragrancebuy's fault. But, in situations like this, FedEx does represent the overall shopping experience.
It was delayed because of the snow storm. All is well. It all smells fantastic. Thank you!
Product didn't take too long to arrive and I got the perfume undamaged and in good condition. I'm happy.
Although it took a few days to ship it was fast, efficient and easy to order with great prices and quality.
They have a wide variety of niche, designer and Arabic products. I ordered practically 2 weeks ago and Only one had passed and they sent the product, they are very good.
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on help@fragbuy.ca Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Hello Michael, we sincerely apologize for any frustration or inconvenience caused by the Sitejabber review process. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team