Fracture Glass Photos

This is the story that started in April of 2022. Shannon Freeman, the man that might have become my son in law someday was murdered on 10 April 2022. At that time his daughter was soon going to become 6 years old.
The Loaded Slate shooting; Milwaukee man charged with homicide (fox6now.com)
Please look this up if the above link fails or is disabled.
The Loaded Slate shooting; Milwaukee man charged with homicide
My granddaughter, now 7 years old and in second grade, does a journal for a class assignment to be sent home at the mid-year and again at year-end. Her teacher sent her journal home to my daughter, her mother a little early. Her teacher thought it was important for her family to see what Zariah had written in her journal on that day. My daughter showed it to Wendy, Shannon's mother. His mother is still struggling with his death. Lindsay, my daughter, wanted to somehow give that note from Zariah's journal to Wendy. So I asked her to get a picture of the page from the journal and send it to me, but it had already been returned to the school teacher. Lindsay asked the teacher to send us a picture and I submitted to Fractureme.com for printing. The next day Lindsay got a better picture from Zariah's teacher. That's when I began creating the problem that Falen helped me solve. Thanks to Falen we are now expecting to get the glass picture for my granddaughter to give to Grandmother Wendy for Christmas! Thank you all at Fracture too. We all hope this will help Wendy. I know its things like this that help my 7 year old granddaughter feel better!

Thank you Falen S.

I received my shipment yesterday and so HAPPY HAPPY HAPPY! LOVE LOVE LOVE LOVE THEM! They are so much prettier than I could have ever imagined. Thank you. I will be ordering more in a couple weeks. As well as my friends and family. These are going to be Christmas presents for my family. If I can wait that long! These prints are just beautiful! Couldn't be happier!

Wow, talk about awesome. I have had 3 pictures done by Fracture. Every one is absolutely beautiful. These are pictures that will last a lifetime. Thank you Fracture. And, their staff is friendly.

I ordered from Fracture for the first time to provide a unique gift for Christmas. I paid a very large amount for a somewhat small sized product. When it was delivered, I was excited to see how it turned out. I opened the box and the picture was cracked and the top had an entire section chipped off. There was no packing material inside the box whatsoever. Who ships a fragile glass item with no packing material to add protection? What company thinks that this is okay? There is no phone number and apparently they don't work weekends. I sent photos of my damaged product per their instructions to report damage, but I didn't even receive an acknowledgment that they have received the email. Christmas is 2 weeks away, I'm out a large sum of money, and no gift for a hard to buy for person. I blame the company for their poor packaging of the product for shipment and I highly recommend people to NOT purchase this expensive item due to the lack of care and obvious lack of common sense in their shipping practice. Blame UPS? Sure - but we all know shipping companies aren't the most careful, which is why the company should take extra measures to protect their fragile products. I've given them 48 hours to make this right, but feel that a phone number should be available, not just email. I will never recommend Fracture to anyone. Save money and your time and find another gift.

I accidentally ordered a larger print that I needed, and I panicked about waiting for a refund and getting it in time for christmas (it was too pricey to just ignore the loss), so I emailed them, expecting to get no response. I bought another one in the right size just in case, plus I added a stand, and crossed my fingers that a refund for my original would be possible later on.

I got a response from Fracture within the hour! It might have only been about 10mins. And rather than just refunding me, they adjusted my original order and also adjusted adding a stand for me! At this point I have two prints in the right size, but I only needed one. They assured me that I would get the other refund within a couple of business days. A few days went by, and my TWO orders shipped before I could get my refund. I panicked again, and emailed them to check in. Well, since it had been their mistake that they didn't cancel on time, they refunded me instantly, and even let me keep the duplicate print and the duplicate stand as a holiday gift. It was originally for my husband, but I was able to give one to my in-laws as well:)

Just amazing people over there that really care about the needs of their customers, rather than trying to pocket money off of our mistakes. As long as you cancel with enough time before your order ships, I'm sure they'll do what they can to help you out!

I was a bit concerned when I ordered my prints from fractureme.com. The prints were intended to be Christmas gifts and I was so afraid the images would be pixilated or unclear some way but when I opened the box, which was packed with such care, I was absolutely BLOWN AWAY! The images were STUNNING! Amazing clarity. And being they were my kids and grandkids I immediately started thinking of what I could get my kids so I could keep the fracture photos! I love them! Thank you fractureme.com for the best gift I've ever given to my children (if they get them!) LOL!

Just got back my first print from my trip to the Grand Canyon, and I love it I was completely satisfied with the outcome. I will be ordering more prints..

I had only one print that didn't hit the mark like the others. Tyler was very helpful and ready to help with a few adjustments to make it right. NEEDLESS TO SAY HIS CORRECTIONS WERE SPOT-ON! Great service, no drama... great experience! I'll be back. Michael Quaintance