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They did eventually respond and sent me out a better copy. The rep said they should have caught it b4 sending it out. So they are good at making sure the product is to ur satisfaction.
The resolution was terrible. It looks like a grade school project. You would think that with todays technology they would be able to provide a better facsimile. I would've been better off framing the original. A total waste of $65 including shipping. If my product is the norm keep your money and go the other way. In addition when I tried to contact the company thru live chat and email there was no response.
Kayode A.'s review of Fracture Glass Photos earned 2 Very Helpful votes
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I order 4 products of simple photos to be Glass photos. I received 1 decent photo. The other 3...
My beautiful little doggy Roxy died and I wanted a picture of her. Went to fracture pictures and...
We're so sorry your order turned out like that Kayode! It looks like one of our customer support teammates was able to help out and send you a free replacement with a new picture through our Happiness Guarantee. If you had any trouble with that replacement, or if there's anything else we can do to help, don't hesitate to reach back out to us at support@fractureme.com.