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FR8StarReviews 409

4.5

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From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden cost...


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FR8Star Reviews Summary

FR8Star has a rating of 4.5 stars from 409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, quick response and second time. FR8Star ranks 13th among Shipping sites.

This company responds to reviews on average within 17 days

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100 reviews

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Virginia
1 review
0 helpful votes
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Easy and fast to use.The website is very user friendly and you get quotes within minutes.

Date of experience: February 17, 2025
Sales M. — FR8Star Rep
10 months ago

Thank you for using FR8Star to find a transportation company for your shipment! Contact your dedicated FR8Star representative with any questions you may have or to assist with any future shipments!

Georgia
1 review
0 helpful votes
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They exceeded my expectations
February 18, 2025

They exceeded my expectations. The agent was very knowledgeable and respectful

Date of experience: February 8, 2025
Sales M. — FR8Star Rep
10 months ago

Thank you for using FR8Star to find a transportation company for your shipment! Contact your dedicated FR8Star representative with any questions you may have or to assist with any future shipments!

Kentucky
1 review
0 helpful votes
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I used to have my CDL and drive more local with an occasional cross country load. I wish I could have had folks as nice and willing to help answer questions for each load. You drivers know that usually each load is unique with all different kinds of instructions. These guys are great to work thru all the details making a good experience for both me the customer and hopefully the driver as well. Thanks! Lee

Date of experience: February 7, 2025
Sales M. — FR8Star Rep
10 months ago

Thank you for using FR8Star to find a transportation company for your shipment! Contact your dedicated FR8Star representative with any questions you may have or to assist with any future shipments!

West Virginia
1 review
0 helpful votes
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Follow up call was quick
February 17, 2025

Follow up call was quick. They explained the process very clearly. BID was fair.

Date of experience: February 7, 2025
Sales M. — FR8Star Rep
10 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative with any questions you may have.

Georgia
1 review
0 helpful votes
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When will I finish paying transfer co., when will he be picking up merchandise?,and when will he be delivering?

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Only thing i really don't like is waiting on delivery date going on 24 hours now. I understand what the deal is but I've been on both sides of load board I know they have a truck scheduled by now.

FR8Star attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2025
Canada
1 review
0 helpful votes
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Polite, insured my needs are meet and very professional. Very simple process.

Date of experience: January 29, 2025
Sales M. — FR8Star Rep
10 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative with any questions you may have.

New Jersey
1 review
0 helpful votes
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Polite, timely updates and guidance
February 4, 2025

Polite, timely updates and guidance. Responded to questions promptly

Date of experience: January 25, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative for any future shipping needs.

New York
2 reviews
0 helpful votes
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Not sure yet my load hasn't been booked I will let you know after it's been delivered…..

Date of experience: January 24, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to find a transportation company for your shipment. Contact your dedicated FR8Star representative with any questions or concerns you may have.

Iowa
2 reviews
0 helpful votes
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Never done this before
January 30, 2025

Never done this before. Went OK. So I need to pad this review.

Date of experience: January 20, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to find transportation for your shipment. Your dedicated FR8Star representative is available to assist you with any questions you may have.

Nevada
1 review
0 helpful votes
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Heard from the shipper once
January 29, 2025

Heard from the shipper once. Tried to call, but line was discontinued. Emailed several times but only received one reply back and that was "Is the shipment ready for pick-up or something to that effect". Shipping company's customer service is not up to par as far as I am concerned. Response from FR8Star was great. Spoke with a gentleman named "Joe" and was please with his service. Would use FR8Star again

FR8Star attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2025
New York
1 review
0 helpful votes
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FR8Star is our go-to for shipping
January 28, 2025

FR8Star is our go-to for shipping. Wyatt has been a great ambassador for connecting us with prospective shippers. His knowledge is a valuable asset.

Date of experience: January 18, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Washington
1 review
0 helpful votes
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Quick to respond
January 26, 2025

Quick to respond. This is my second time using FR8Star. The first time went very smoothly with no surprises. The driver was excellent to work with.

Date of experience: January 16, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Ohio
1 review
0 helpful votes
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My load was booked, the shipping company contacted me within a couple of hours. I am waiting on them to book the load with a driver.

Date of experience: January 15, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

New Jersey
1 review
0 helpful votes
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These guys are on top of things
January 23, 2025

These guys are on top of things. As soon as the auction ended, they contacted us about bidding loads. The process was simple and the communication was great!

Date of experience: January 13, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Illinois
1 review
0 helpful votes
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This load had a very short deadline for pickup and was during a winter storm which made it even more difficult. FR8 was very helpful making calls to find someone to help me and at a very reasonable rate. Have used before and will use again. Great people.

Date of experience: January 11, 2025
Arizona
2 reviews
0 helpful votes
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The whole thing went very well!
January 20, 2025

The whole thing went very well! It was even right through the holidays and they both went well!
Had two tractors delivered and everything went good! Very helpful people to work with
Thanks

Date of experience: January 10, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

South Carolina
1 review
0 helpful votes
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Very easy process to accept bid
January 17, 2025

Very easy process to accept bid. Very happy with the team I selected. I'll know more once job is completed.

Date of experience: January 7, 2025
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!

Kansas
1 review
0 helpful votes
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So far I have heard nothing from shipper. Tried to call, no answer. Tried to e-mail, no reply. We may need to contact a different trucker

FR8Star attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2025
Kansas
1 review
0 helpful votes
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Excellent experience!
January 12, 2025

Excellent experience! We will plan on using again in the future!

Date of experience: December 19, 2024
Sales M. — FR8Star Rep
11 months ago

Thank you for using FR8Star to book your shipment! Contact your FR8Star representative with any questions about this shipment, or for any future shipping needs!