Forward2MeReviews 2,094

Due to complications with one of my packages that did not appear for over a month, I experienced a lot of uncertainty, delays, and additional concerns. However, I want to give special thanks to Nica from customer support for her exceptional kindness, understanding, and assistance.

Even though forward2me normally does not offer local UK delivery, Nica made an exception and arranged a shipment to my friend's address, waived all storage fees, and helped resolve everything quickly and professionally. Communication was excellent, clear, and very supportive throughout the entire process.

Everything was finally resolved without any issues, and the package was successfully delivered.

A big thank you to the team — and especially to Nica. Highly recommended

So I just contacted Forward2u after I was reading reviews regarding there great customer service and how promptly they answer e mails etc... I tried there what's app as it's 2am right now and I'm getting used to the clock as I'm from Britain but moved to the states recently. Any way JHE responded to me very promptly. She helped answer all my questions and was very patient and polite with me, l'm a novice to all this I'm trying to start a little online business hopefully growing to a E-commerce business.she was wonderful explaining to me how the logistics work she made it super clear and went above and beyond to make me understand! Thank Jhe once again!

This was the first time I used Forward 2 Me and from beginning to end the process was super easy! The shipping was quick too.

The box was delivered with ripped plastic packaging that had a large rip which let water enter it during shipping. The insides of the box was completely soaked with water. It was an advent calendar with 24 small boxes with gifts inside each box.

I've been using Forward2Me for several months to ship purchases from US retailers to Moldova. The process is straightforward - I order items to their Delaware warehouse address, they consolidate my packages, and ship everything via FedEx. Their online dashboard makes it easy to track incoming packages and manage shipments. The staff has been helpful when I had questions about customs forms and shipping options. Delivery times have been reasonable considering the international distance. Overall, a solid service for anyone needing to forward packages from the US to Eastern Europe.

This is my first time using this service and l'm very satisfied. The items delivered were exactly as listed on the UK market, and nothing went missing during shipment to my country. Recommend

I was nervous to use this service at first. But it was so easy to understand and use. I have gotten a couple of my friends to use it also

Simple. Easy. Clear. Concise. And it all worked smoothly. Easy to follow website. Package delivered in good time. Will use again.

The package arrived in a timely fashion, but it was a bit beat up. The items, thankfully, were packaged well, so nothing was harmed.

My package arrived from Forward2me and I'm thrilled. My experience started with a purchase on eBay from France. Many weeks later my packages finally arrived at the Preston GB warehouse. The warehouse team quickly processed my packages—taking pictures and itemizing the contents. They were carefully repackaged into one package for safety and protection. The package was quickly dispatched to the US, and I had some customs forms to complete that Forward2me helped me complete in a timely manner. The package was released and was delivered the next day in perfect shape. I'm very pleased and I'm extremely grateful to Joyce and Kaye in customer service and the hardworking staff in the warehouse. I know they process many packages in a day. THANK YOU

First time user so I was a bit lost on what I needed to do to get my package. I reached out to their customer service and was emailed in a timely manner by Joyce. She was kind enough to walk me through the steps on what I needed to do and also sent screenshot to help me navigate their website. She was also kind enough to send a follow-up to make sure I didn't need anything else. I highly recommend using their service and will use them again in the future.

My first experience with Forward2Me was awful. Completely incompetent, horrible service, took me over a month to get some simple goods shipped. In the end, to their credit, they did ship it free of charge.

The second time was much better. I ordered something, it got delivered to them, i did a few clicks, paid, and then it was delivered to me. It worked as it should. If it can always go like that, I'd use them again.

Excellent customer service and fast shipping! The process was super easy and super fast. I was able to get my items quickly and the shipping prices were very reasonable!