FormSwift

I tried to reach out their chat service for assistance on setting up a document (as their process to create a document isn't as user-friendly as they claim). The rep I spoke to was rude and condescending. She was unhelpful and threatened me after I told her such. I understand they are not legal advice however their entire platform is creating documents and she refused to even try to help as it was the end of her shift. I would never recomend this site for any service as the customer service line is just as bad to talk to.

I signed up for their free seven day trial. I tried to cancel it before the seven days. It popped up a notification that said keep enjoying it and will send you an email to cancel it. They billed me on the 30th and that was the day I was supposed to be able to cancel it. I called customer service. They refused to refund my money and even though I paid for it they immediately canceled my subscription. Do not use them. This company is a scam.

I had canceled my service about 4 days before the payment was due, and yet they still charged me for the next month, saying they hadn't received any notification of my cancelation. They refused to refund my money for their product I did not use in the month I was billed for. Predatory service, there are plenty of free or less expensive substitutes for all the services they provide.

We are students and signed up to fill out one form and paid to have a pass for one day. We never received a confirmation email on our purchase let alone any other email from them. I went back on their website to look for a receipt a couple days ago and I couldn't find anything so I called the bank. They had been charging us $33 a month for the past three months without informing us. We have no emails anywhere telling us they were charging us. I even chatted with them to ask for receipts of them charging us 4 days ago and I still have nothing from them. They took $100 from us without telling us. I wouldn't trust them every again it is better to use a different site.

They incorrectly charge me for the services after a year since my account was canceled. I called them to find out what is that charge for, and the person on a phone was the meanest person I ever spoke with! Extreamly rude and unprofessional! Instead of explaining me why did they charge me, she yelled at me that I have to listen to her more careful and hang up on me!
Still have my charge on my account that I have to dispute through the bank now.
Dont deal with them! There tons of companies that can give you good service and customer support.
THEY ARE HORRIBLE!

I got the software and uploaded my document, after spending an hour editing the document, I went to download it but now it says it costs. Please be upfront about your fees.

This company is trash they lie and steal from there customers and all of these good reviews they have are fake they paid there employees to make good reviews. They are not FREE and they will take your money but they cannot keep it if you request a refund, do not let them say they can only refund 2 charges because they have to by California law refund every penny if you request it.

So. I was simply trying to print a W9 Form for a vendor.

FormSwift looked quick easy and free.

But no.

I filled out the form, complete with electronic signature (mistake) and then they wanted a credit card number to download the form

Yep. I do call that a scam.

I felt like an idiot when I went to the irs.gov site and simply downloaded a fillable printable W9 that took less time than the Scammers at FormSwift.com

So. Lesson Learned.

DON'T USE THE SCAMMERS FORMSWIFT.COM

I canceled my account during the trial I still had to pay $1.82 so its definitely not free! After canceling I got a confirmation email saying NO FURTHER charges would be taken from my account and the next day BAM they took $29.95. So I called and spoke with "Kari" and she said she couldn't see the charge and asked if I was sure it was formswift! It says formswift.com right next to the charge on my account so yea I'm very sure! I better get my money back!

I signed up for this service to get a couple forms just like everyone else did. The first month for a dollar 99. At the end of the first month if I didn't contact them or cancel they would sign me for the year contract for a little over $70 in which on the 30th day just like promised they signed me up. I called and canceled thankfully I cought it on my bank statement and Lynn took it off my account as promised. I was a little worried at first with the over 300 negative comments of this happening to other people who didn't take actions for their responsibilities. And now has a year subscription to form swift. Haha don't let negligence on your part reflect on their company! Grow up America

All too common internet company that offers free service - only to find out that after completing document there is charge for the service.
On call with company rep - tells me that there is a "FREE" option, of course the free option is does not show up with the other pay options
Company rep's response when I register complaint is that "I came to them" typical misrepresentation of truth - I went to them because they advertised free when free really meant a charge
I STRONGLY RECOMMEND AVOIDING FORM SWIFT

Most $#*!ty marketing, $#*!ed support and ignoring all issues I had. Just a product of my dream.
If you want save nerves, money and health - avoid this "service".