FormSwift

I would not recommend using this company! I called to cancel my free trial, verbally confirmed and was charged the next week! When I emailed to explain my issue, the customer service rep was very rude and short. Unacceptable!

I needed to write a letter of recommendation, logged onto FormSwift.com and completed the document with ease. I read the terms of the site and got to use it completely FREE as stated. When I went to cancel the cs rep was quick, professional and didn't try to sell me anything when I stated I only needed the one form.

Not a fan of them pretending they will give you free forms and then you can't even download anything you spent your time making unless you pay them. Not a good way to do business. Change the language of your offer.

They can probably produce decent documents, but they completely misrepresent their service by saying several times before you begin filling out the form that it is FREE, FREE, FREE! It is not. It is a relatively expensive subscription service that they hope you will order and forget about until a year or so later and they have taken a bunch of money out of your bank account for a couple of documents you wanted last year. This is a business model that just takes advantage of people. Don't believe anything they say, because they are not a company you would want to trust. Just say no to this company.

I just wanted a simple w9 form to print out. I google this, came across their site, then they forced me to put in my email and password to register in order to print, implying that creating an account is free, you need a subscription. Well it's not. I was deceived into giving my email and wasting my time filling out this w9 when all I want is a place to print it out. Scammy!

Do not buy from this company. They are the biggest thieves, and if they could, they were empty out your bank account. They will not give you your money back even if you didn't use their products they are the biggest liars and scams. Please be aware from using them or their services.

They force you to create an account and do a "free trial." Well, I cancelled my "free trieal" and still got billed $89 for a service I didn't want to keep. I contacted support for a refund, and they denied it. They are an absolute rip-off.

DO NOT SIGN UP for this service. You'll regret it.

I used FormSwift last year and it worked ok, I was supposed to be on the yearly subscription but was still charged the $29 something a month and was told I didn't qualify for the cheaper $8 a month one. I tried getting on to do my 1099's for this year and was not able to sign in. I called for help and was told their website only works with firefox. So I switched computers with one that had firefox and it still did not work. After hours of trying to get it fixed they could not get me logged in. When I called back as instructed, a very rude women told me there is nothing else they can do to try to help me I needed to just wait a day or 2 and see if the reset email comes through. She also explained they are very busy and didnt have time for this. THIS is your job! And as a business owner I dont have days to wait around for an email that I can almost guarantee will never come. Do not use this company.

WHAT A JOKE. YOU SIGN UP FOR THE FREE TRIAL AND CAN'T CANCEL WITHOUT SIGNING UP FOR THE DROP BOX AND USING A TICKET #. AND THEN THE WON'T REFUND YOUR MONTHLY BECAUSE YOU WERE NOT FAST ENOUGH TO SIGN UP FOR THE STUPID DROP BOX APP. I AM SO MAD!

They will bill you monthly even if you don't authorize them sign up for the service. (BTWI'm a lawyer.) When my credit card continued to show bills, I contacted them to cancel and they said they had no record of my account or credit card. It required 2 additional calls and a conference call with my credit card company to cancel service because they were working off old credit card number. In the meantime, I was billed continuously for months. NIGHTMARE.

I spent about 15 minutes filling out a form, then when I wanted to download, I was told I needed an account. Signed up for an account, then was told I had to provide a credit card for a "free trial" this was not disclosed at the start.
I should have been asked to set an account and enter a credit at the start, not the end after I had already wasted time.