Forever21

I almost forgot about Forever21 until I saw a promotional email stating their sale items were up to 60% off, which seems to be the norm these days given that the popularity of this brand is going down.

OVERALL QUALITY: 5/10

SHIPPING: Almost 4 weeks =/

I purchased $200 worth of workout attire, jewelry, and a few random clothing pieces. It was honestly not worth spending the money on since the quality wasn't the best. While Forever21 was great in my teens, I wouldn't really recommend it now that I'm in my mid-20s. There are far better online stores you can shop at that are reasonably priced.

Anyway, the only item out of the whole purchase that I wore out was this dress which I will include a picture of.

I have been ordering on forever21.com for a long time now. I don't go to the store because they don't have any plus size sections in my whole country (The Netherlands). Their price point is okay, sometimes the clothes are not what you expected (such as thickness, quality etc.) I have to browse a long time before I find something cute and flattering but it sells out really quickly. Most of the clothes are really revealing and not flattering so thats a bummer. It's also really disappointing that their plus size section in America is much larger than in Europe. I never had problems with returns or customer service.

I opted forever 21 to get my girlfriend stuff from here. The quality is just up to the mark. Can be happy but not delighted.

I've been shopping at Forever 21 for forever and their selections at their stores have been going downhill so I ordered online. Some of the items arrived totally fine, and then other items were a disaster. This one sweater I got smells like B. O which is so gross and should not happen when you shop online with them.

Forever 21 really need to get themselves together their policies are not fair and you spend a lot of money in that store if you pick up an outfit and you can't fit it they'll tell you it's your problem I've never heard anything so ludicrous in a mall store

I bought a dress from them, it took them OVER A WEEK to ship and even longer for it to arrive! The dress did come and was in good conditions so its a meh.

I ordered a sweater using my forever21 account last night, and on the first couple of tries there was an error. Either my shipping address was apparently wrong (it wasn't), or some popup error came up and there was no indication that the order had gone through. I decided to try a guest checkout on my phone, which did work, and I got the email verification right away. However, today I looked at my account since I was shopping again, and it turns out that two of the orders on my account, even though they had errors pop up when I tried to submit them, had gone through. So I had 3 orders (2 on my account, 1 from the guest checkout) of the same item. I called customer service, and had to wait about 5 minutes (not bad, I understood that they were busy), and luckily, without much trouble, I was able to cancel 2 of 3 orders. Overall, I was a little upset about the mistake, but happy that forever21 at least corrected it. Just a warning to everybody though, I called only about 8 hours after my orders were put through, which means that they were still new and had not been shipped or processed yet. I saw some other reviews that said if you did not notice something was wrong for a while, forever21 might not refund you. I probably won't shop online again, but I will definitely still go to their stores in the mall.

Well I had two separate shipments cause I realized I forgot to buy something. So they both conformed my order was coming, then 1 week and a half later, one of my orders came, and since the other order was shoes which was another one of my orders, I thought it would take longer. Oh no, I ordered this on black friday, since christmas I still haven't received it. Then I called customer service and checked online and they canceled it for me and still haven't refunded back my money!

The neutral collection they offer on the page doesn't show much difference to previous collections, I feel that forever21 could offer better garments with slightly more innovative designs.

I love their clothes, so I typically just shop in a physical store now. When I ordered online in the past, the shipping was sometimes more than the total of my order, which is absurd. Especially when I wanted to buy a simple plain skirt (priced at $4) for Halloween, and then the shipping was $7, uh no! Shipping can take a weirdly long time, I ordered one small pair of earrings for my mom once, and it took almost 3 1/2 weeks!

The only reason I didn't give them 1-2 stars is because I was a dedicated customer for years. Their sizes were consistent, affordable, and I ALWAYS referred people to them, but not anymore. My last transaction with them was a nightmare. For one, they completely changed their sizing - I was consistently a medium and I bought heels and a dress for an induction (I don't have a car so I couldn't go to stores so I was relying heavily on this dress working). The dress was cut way too narrow and the heels didn't fit, but to be fair I have wide feet so I figured they wouldn't work. I returned them that week through my University's mail service, and wasn't notified about my refund or anything. I called them twice in 2 months inquiring about my order, but they didn't receive it and I would be notified. The second time I called, however, I was hung up on by a customer service rep and I had to call again, and they told me there was nothing they could do. I was out $40, which to a college kid is crucial - I didn't have money to buy groceries and was waiting for my paycheck, so I used the rest of my money on my student ID card to get through the week (thank god I was going home). This was such an ordeal that I refuse to do business with them.

They have some good basics like simple dresses, tops, and pants but have recently gotten more expensive without a rise in quality. I can usually find good things on the website that don't cost that much, but it is a bit like playing Russian Roulette with the fit. I have shirts that are a small, a medium, and a few larges that all fit the same way on me, so if I go online I just guess if it'll fit based on how tit looks on the model. Sometimes that's a bit too risky with crop tops or rompers so i won't get them. Jeans are pretty standard (for me at least) I know I fit a 27 and if I want a looser fit a 28/29. I've never had an issue with shipping and I order a lot: most orders take 3-5 business days to get to me. So it's not awful and most women's clothing stores don't have standard sizes but if they want to charge $58 for a pair of ripped jeans they better fit.

The price is very cheap and maybe that's the reason why it's of poor quality. Will never try again

Wat happened to your cool clothes? I used to like them and ask my mom to take me to any of your stores whenever we visited the states, but its been hard to find anything i like
They are too much even for me!

Most of what I have ordered from Forever 21 has been good and as pictured, but a few things did not come as pictured. The quality has been good for the price, and I like the fact that they have reviews so you can kind of go off what other people say to find the right fit for you. Sizing can be a little tricky for this site. Good timing on shipping, and no problem with returns for me.

This is the first year I've loved everything in stock at the store. And I spent a couple grand this year and got a pretty much new wardrobe. -1 star for the return policy -1 star for me being able to wear everything once before it shrinks. I usually hang dry everything but still get it together

I think my biggest problem is that I have to pay for return shipping if I order online. I can't return items to a store of I ordered them online, which isn't standard. So there's no way to get a full refund.

The only reason I ever use Forever21.com is because my mall shut it down 5 years ago and replaced it with a HallMark store (stupid move, lol). Let me just say that Forever21.com can be really expensive. And there's always some sort of dumb limitation or condition with their sales, coupons etc. I've only ordered with free shipping over $50 once, but most times, Idon't spend that much and have to pay atleast $6 shipping. The clothes are to be expected, never anything fantastic. But the shipping though. Like, seriously? I live right here in the U.S. while their warehouse is right in L. A. and it still takes AT LEAST 11-14 days for my items to get to me. Come one now, I've had things like cheap $5 phone cases with free shipping from China come to me in less than a week. SMH. I placed an order the other day on 02/04/16, and it shipped on the 5th via FedEx (eye roll). I just checked the tracking and it's still at their freaking warehouse! It hasn't moved an inch! LOL All it says is "shipping label created", and status will update when package begins to travel... but the anticipated ship date was on the 5th though. But, it's not like expected anything faster... they always let my orders collect a little dust before it actually goes into so motion/transit... that's why I only shop for basics on there...

Been there twice to just check it out. This is a good place for young gals looking for playwear. Not expensive, and not trying to be all things to all people. Most young gals don't have unlimited funds. Some stuff was in poor taste, but mostly there's a young vibe and a lot from which to choose. Lots of colorful clothes. Not to step on feelings, but this is a shop for young people of normal weight. Just my opinion.

I love shopping online at forever 21 because of the great prices and great fashion. The deliveries do take quite long to arrive and the best products are always online which I don't mind but the fact that you can not return certain items like the LOVE 21 range in store is quite a downfall because it takes really long to return the item and wait for it to be sent.

Ill admit, there are some pieces i get from forever21, that seem to be really well made, but they have upped their prices A LOT in the last couple of years... a lot of their clothes are still really sh*tty and have super thin fabric or shrink when they're not suppose to. Their genuine materials collections (leather, suede, etc) are very well made and beautiful, but that doesn't mean they should start charging the same prices for the cheaper versions. Overall, I would say, if you want forever 21 prices with better quality clothes, go to H&M. They are 500X better.

It's not the best but I ordered some very cheap jewelry from here and to my surprise it was actually of good quality and didn't get damaged easily. I prefer other stores over this store but Forever 21 isn't too bad.

They totally stepped up their game erg fashion, however it's still cheap fashion. You get what you pay for. Online shopping is easy, I've never had an issue.