Overview
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Incomplete product and no follow up or follow through on the part of Forestry Suppliers
When I unpacked my weed Wacker, I discovered that I was missing 2 washes that is to be used to keep the nut from coming off.
Only thing is the length of time to receive. But did receive in good condition
I loved buying at your store. It gives me confidence to buy your products. Thanks
Needed a part fir my sprayer. They had it and got it to me fast.
Great. What? 50 characters? Ok, I ordered the stuff, it came, and I was glad.
My order went through and was delivered with no problems - the merchandise was as advertised
I received the products that I ordered, and nothing was missing or damaged. Thank you.
Customer service contacted me because we had recently changed our address and they were confirming our new address. We appreciated the quick resolution to our issue and our order was not delayed. The website was easy to use and find products.
Placing the order for a new rain gauge was simple and it was delivered promptly.
Forestry Suppliers were easy to work with and fast delivery with the product I needed.
Recieved 3 different axe sheaths. One of them was very beat up, snap corroded to the point of not closing. Got a replacement that was only slightly better. Fit is okay, but they aren't welted or anything so i dont think they'll last for a ton of use. Price was good though at least.
I received the equipment I ordered. It was what I needed. Pricing wise, I was hoping for a little more year end discount
I thought I "may"have got more promo code savings, but didn't.
Everything I buy from FS is good quality- clothing, tools, scientific gadgets, chemicals.
Very good customer service, as well.
I am in the Energy Business, and have used a certain 660 scale for many years for Abstracting
I HATE it when businesses beg for reviews. It's insane that I have to describe my purchasing experience (of nails, for Pete's sake!) in order to tell you you met my expectations.
The light is not as strong as described. Its barely visible from less than 10 ft away in daylight
Been an independent and family-owned business since day one!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jay,
I hope you are doing well. If you are not satisfied with the product you have, we offer a simple and easy return process. If you would like to return your item, please email us at cs@forestry-suppliers.com or call 1-800-752-8460. Additionally, we carry many brands and can possibly order a different scale that better suits your needs.
Thank you,
Will Parish
Forestry Suppliers Inc.