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Footwear etc.

Overview

Footwear etc. has a rating of 4.8 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping and fast delivery. Footwear etc. ranks 14th among Shoes sites.

service
72
value
572
shipping
572
returns
2
quality
581
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9,765 reviews
How would you rate Footwear etc.?
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Georgia
1 review
0 helpful votes
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Happy Footwear etc customer
June 13, 2022

I discovered Footwear etc while looking for a particular Vionic shoe I was having trouble finding. They had it in stock and shipped almost immediately. I received my shoes in 2 days in perfect condition.

Date of experience: June 13, 2022
North Carolina
2 reviews
0 helpful votes
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I love this company!
December 12, 2022

Couldnt find these anywhere until I found your website! Thank You! It completely made by day to happen upon this website in my extensive search for these slippers in the color and size and I placed the order quickly so as not to lose them!

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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They don't stay on
November 9, 2023

I thought purchasing a "higher quality", no-show sock would make a difference, but these aren't any better than the less expensive ones. They fall off of your heels immediately when walking. I will not be buying again.

Date of experience: October 10, 2023
South Carolina
1 review
0 helpful votes
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Great-looking shoes with issues
October 22, 2023

I bought these shoes for their cute appearance and overall comfort, garnering compliments the first day I wore them to work. But as the day wore on they soon seemed to "loosen," and I realized they're too big. I'm a clear size 7M, for which the accompanying conversion chart advised European size 38 to fit 7-7.5 American feet. I'm now trying to wear thicker socks and considering ways to add padding so the shoes don't "flop" when I walk. Footwear Etc. itself isn't the problem - it's the shoes and advised sizing. The store was incredibly fast and professional with delivery and even included a message in the box from an employee hoping I will enjoy the shoes, which I do love and am hoping I can remedy or replace. Buyers should be mindful of sizing when ordering online with no opportunity to try them on first.

Date of experience: October 22, 2023
New Hampshire
1 review
0 helpful votes
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This is a GOTTA HAVE!
February 12, 2024

I thought this can only be a sandal like all others. Once I received it and put it on my foot, I could not believe the instant relief and comfort it provided. If you are on your feet a lot and need comfort and relief from a hard days work, get these! I wear them in the morning around the house and at night when I get home from work. You will not regret it! I have never worn a sandal like this one EVER!

Date of experience: February 12, 2024
Colorado
1 review
0 helpful votes
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Good experience
October 28, 2021

I wish I could find promos, discounts, etc more easily but I'm glad they had my relatively rare shoe in stock. The nearest location is like 1500mi away and I'm annoyed there's a $10 return mailing fee. Also, it's the brands fault for not posting the information anywhere but it you had a reviewer write about the width of the normal vs wide fitting shoes, that would be helpful. I'm a regular size on the wider side but after reading many reviews on other sites, I decided to go with the wide version. It would be nice for a competent reviewer to suggest sizing principles since we're online shopping.

Date of experience: October 28, 2021
California
1 review
1 helpful vote
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Shoe Fabatuc
June 7, 2020
Updated review

I love this store. I always shop@ the Willow Glen store here in SJ & love it. I used to shop at your outlet stores until they were closed. I got my sister-in-law hooked on Footwear, Etc. & love getting the rewards. I've never had any problems with your products & your salespeople are so courteous & helpful.

Date of experience: June 7, 2020

Love this store...
May 31, 2020
Previous review

Love this store... I get all my shoes from here...

Date of experience: May 31, 2020
Texas
1 review
0 helpful votes
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Amazing service
October 7, 2022

I was skeptical because I've never here of this company/website. Let me tell you they highly exceeded my expectations. Super nice customer service and got my orders to me super fast! Highly recommend!

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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So Pleased
December 26, 2022

This is my first experience with Footwear, etc. I purchased boots for my daughter for Christmas that I could not find in her size at big retail stores nor with big online vendors. Found them at Footwear, etc,, and for less money. I was surprised that a few days later they were at my doorstep in time for Christmas. I look forward to my next purchase with them. Thanks Footwear, etc. for the great customer service!

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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Hoka for the whole family
November 22, 2021

Love your Hoka options! Bought the recovery sandals for the whole family since I love to wear mine at home around the house to help my tired feet after working out or just chasing my kids. Shipping was fast, ordering was easy and I know if there are any issues an exchange or return would be easy.

Date of experience: November 22, 2021
California
1 review
0 helpful votes
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Pikolinos
November 6, 2024

Arrived in 2 days. A week before expected. 100% satisfied with the product, price and efficient delivery.

Date of experience: October 27, 2024
Ohio
1 review
0 helpful votes
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Order
December 20, 2022

It was a good experience- never used this company before and was a little hesitant. Customer service was great when I could not find where package was. Erin stayed on top of it to ensure that I received the package for Christmas.

Date of experience: December 20, 2022
Virginia
1 review
0 helpful votes
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Thanks!
October 31, 2023

While the process was painless, I do wish the lines of communication was a bit better. I ordered and paid for my shoes and I received no communication until a week later when I got a notice that my shoes would be delivered the next day. A simple advisory note that they have been shipped would have worked wonders. Especially since there was a statement that most all orders are shipped within a day or two.

Date of experience: October 31, 2023
Oregon
2 reviews
0 helpful votes
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Great customer service team
November 7, 2022

Not familiar with the brand of shoe that I ordered, I reached out to a few stores to inquire about the fit of this particular boot. All the staff members were very knowledgeable and helpful with the sizing.
The booth is beautiful and stylish, but just not the right one for me.

Date of experience: November 7, 2022
Missouri
1 review
0 helpful votes
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Happy
September 28, 2021

I wish the shoes were displayed in tabs and not the way they were. It seemed like there was new shoe options everytime I clicked on a shoe and then went to the bottom of the page. If it had tabs with it sectioned by styles it would make for a better shopping experience.

Date of experience: September 28, 2021
Tennessee
1 review
0 helpful votes
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Ordering and receiving was fine. Unfortunately the sandal was too uncomfortable for me to keep and wear. I will say the return process was very smooth, so in that sense it was all good :). I have very tricky feet, so this isn't the first time I have not been able to keep a shoe/sandal ordered online. (Not tried on prior to receiving).

Date of experience: June 25, 2022
Spain
2 reviews
0 helpful votes
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Awesome Products and Quality! This is my third order from here. They have always exceeded my expectations.I am a small business and cannot afford to buy huge quantities. They have proven to be invaluable in helping me brand my business.

Date of experience: November 28, 2022
Alabama
1 review
0 helpful votes
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Great
October 11, 2023

Great shopping experience. Reliable product and timely delivery. I did get a call to confirm my delivery address, which I thought was a little odd, but everything else went smoothly and I got the shoes I wanted

Date of experience: October 11, 2023
South Carolina
1 review
0 helpful votes
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Happy with Service
September 23, 2022

I couldn't find this particular shoe locally, nor on any other website. They've been very popular & even the Hoka site was sold out of my size. Footwear etc. had them & got them to me with free shipping.

Date of experience: September 23, 2022
Maryland
1 review
0 helpful votes
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Satisfied with product
February 27, 2024

Placed an order and everything went fine. I just received the shoes and have only tried them on and they appear to be comfortable but I have not worn them for any length of time. They are quality shoes but again I have not worn them outside yet.

Date of experience: February 27, 2024