About the Business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.
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Fast delivery, good customer service. Unfortunately the color I like didn't have my size and I take another color but still ok
The sale price was a plus, but the best part of dealing with Footwear ETC is their fast efficient service.
Placed order for first time and everything went nicely. Shipped quickly, got to me quickly and no issue with the service. Good sneaker store to buy from.
I was looking for an old version of the hoka bondi and I found it at footwear etc.
Love purchasing from Footwear online. People in the stores (if you are lucky to live near one) are awesome!
Looked everywhere and was so thankful to find the shoes here in stock. The shoes arrived so fast, and I felt confident ordering as they offer a great return policy!
Footwear Etc. Is 100% honest and carries a wide selection of great shoes. My purchase arrived in good time; I was thrilled!
A great experience. Received really fast. And exactly what I ordered
I was able to find what I was looking for without searching long.
Footwear etc. had my size in what I was looking for (Hoka sandals) which were hard to find on other sites.
The shoes I ordered were the best price I found and shipped quickly.
I wish I had read the return policy and was aware of the $9.95 shipping back fee. I would never had bought them. Thought they were ship back for free.
I found this store via a google search for specific shoes. Great merchant!
The ease of shopping was great. The returns only cost postage. Overall not a bad experience at all.
Easy to order, arrives quickly. Order enough to skirt the shipping though
Loved the website, the variety of all the different brands and colors of the shoes, The shoes are amazing, the packaging had no dents or damage to it, 10/10 will be buying from here again!
Product arrived quickly and return process was simple. Instructions for returning were very clear.
Shoe have a black scratch mark across the leather. Shoes also did not look new. Looked as though they had been worn before.
Great products with fast shipping and low prices. Beautiful colors on their shoes. I loved that they had wide shoes.
Great price, great shoes and fast delivery! Very happy with the experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members