Footwear etc. has a rating of 4.8 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping and fast delivery. Footwear etc. ranks 14th among Shoes sites.
Ordered shoes and they came in a reasonable amount of time.
Material and cut is very nice. Casual work to evening wear transition - good choice
Footwear is always efficient and reliable. I always enjoy purchasing from them because of this.
I called and received excellent customer service and the shoes arrived within one week. Thank you!
I have gotten many shoes from foot, etc. always a good experience.
Good price, quick delivery and I LOVE my shoe! These were recommended for trail walking and a wide toe box. I love them.
This is my go to shoe shop for quality and comfort. They carry a good selection of different label shoes and all are quality. Some shoe designers fit my feet better than others. I really like Naot and Vionic and can count on a good fit and comfort walking.
Checked again to see if the color and size were available, and found it!
I have never seen such a variety in a catalog and amazing sale prices. I wish the stores were in Oregon as well as California. It was a totally painless purchase with great follow up and service. Thank you for the little touches like a hand signed note in the box.
I have had good experience with the quality of shoes I have purchased from Footwear etc. The best part of shopping at the Encinitas store is the extraordinary customer service. In particular, Tara, has been friendly, attentive, and efficient in every interaction I have had with her. While I might be able to buy shoes online, Tara's professionalism and her help keep me coming back to this store.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
I really believe that I got my money's worth with these arch supports. Not only do they appear to be well made with great material, I can feel the quality while wearing them. So I'm pleased with this purchase.
For the most part, everything went well. There was some confusion about what to do for 1/2 size fittings. I chose to pick a 1/2 size smaller.
Easy website and a wide range of shoes to pick from. I did pay full price, which there was a little discount. Did find the same shoes at a lower cost at other stores. But didn't have my size and color. Overall, very happy with Footwear etc.
I ordered a pair of sandals on July 21,2021. I live in Alaska. The shipping information on their website states shipping is 4-8 business days. After many phone calls, they have told me that it will be 4-6 weeks to get my shoes! Would never have ordered from them! No one No-one takes that long to get here. They put them on a barge! That is for large objects not shoes! I would never use them again.
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
I placed the order with a wrong address by mistake on 12-13-22. Two days later,I found out and emailed them to correct it. The customer service replied to me and said that they would fix it for me. Yesterday,01-01-23 they emailed me saying that they could not do anything about fixing the delivery address.
Order was correct and arrived quickly. Shoes did not fit and I have sent them back, but no issue there so far. The box the shoes were in was badly worn. It was faded, appeared as if it had been crushed at some point and the corners of the lid were torn.
From past experience I am expecting no issues with the return.
Well, at first, with regular shipping, it was great and i got my uggs in a day, but then the second pair that i ordered was with SmartPost. That shipment hasn't come yet and i've waited for over 5 days.
I wanted to purchase more MarcMarcs socks. I checked the Footwear Etc. website and saw they were available. I went to my local Footwear Etc. store and they were not in inventory. I was told they had all been moved to another store. I then ordered them online and had to pay shipping charges and I could not use my coupon for online purchases for non-sale items. The product did arrive quickly once I figured out I needed to purchase them online. Would suggest noting on your website which products are really only available online. This would save time and trouble.
Suggest adding Paypal as a payment option. Very easy from customer perspective
The Birkenstock sandals sold out very quickly. The first pair I wanted to order had run out by the time I was able to log into the account. There was another pair of the same color that i ordered and found out the following day was oversold. They did honor that price for a similar pair, different color, but also ran out of another pair different color in which i was also interested.